Back

Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
946 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Contact Dealership

1300 South Military Highway

Chesapeake, VA

23320

Directions

By Type

Showing 946 reviews

April 30, 2024

Professional, Curteous, Driven, Hard Working, Dedicated, Consistent, Well Informed, Communicative, Pessistent, and. They represent the brand of the Dealership. My salesman Naz is very personable! More

by carringtonsr61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naz (Salesman)*****
Apr 30, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 27, 2024

The staff at greenbrier are efficient and professional. I would recommend them to anyone looking to purchase a vehicle. More

by Nicoeedwards004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrina Gill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 26, 2024

Customer service is at low and they are not friendly and don’t explain or elaborate on the problem with your vehicle. I had to take my car back twice for the same problem. They never have appointments avail More

by SHANVEP325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
Apr 26, 2024 -

Southern Buick GMC Greenbrier responded

"SHANVEP325" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 25, 2024

I would give them more stars but there were not only communication issues on their end but spelling as well. I made the appointment for my husband’s truck to have the recall work taken care of before ou More

by MARYDEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Miele
Apr 26, 2024 -

Southern Buick GMC Greenbrier responded

"MARYDEDO" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 23, 2024

Service dept sucks , never calls back anyone. Vehicle has been there sense 3/20 and they thought they fixed it drove vehicle down road and still same issue. They don’t even test drive vehicles. N More

by msualwz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Southern Buick GMC Greenbrier responded

"Msualwz" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 23, 2024

I just recently visited Southern Buick for my car first oil change. The customer service was excellent and the wait time was great. More

by yahyness1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 24, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 23, 2024

Lauren my service advisor was awesome. She got me in and out quickly. She deserves a pay raise More

by amiljk99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Apr 24, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 21, 2024

Outstanding service and staff vehicle was returned promptly and very clean condition in a timely manner More

by MAILMULERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2024

Car was dropped off nite before, had a 7:30am appt,didn't get back until 5:45,the next day.No one called me, Sorry customer service More

by JGRAY5216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Southern Buick GMC Greenbrier responded

"JGRAY5216" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 18, 2024

Summer & Adam are the best they really tried to help me the best they can ❤️ More

by indiaarebel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Summer
Apr 19, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

...
34
...