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Southern Buick GMC Greenbrier

Chesapeake, VA

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Employees
Reviews
Vehicles
4.1
946 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 946 reviews

May 19, 2024

It was done quickly and efficiently. They kept me up on what needs to be done. Britania the service rep was knowledgeable and efficient. More

by SONJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britania
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May 22, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 18, 2024

Very nice and professional. Gives informative information regarding your vehicle maintenance. Great customer service given. More

by clw2212004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and Melanie
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May 22, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2024

Everything was taken care of in a timely manner! Staff was awfully kind and ensured proper care. More

by ashleyskirk1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with service department
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May 22, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2024

No issues. Everyone was polite and accommodating. I will continue to use all the available services. More

by mguerrero0209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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May 22, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 17, 2024

They have always done great work and did me right, I will continue to be greatful for what you guys do for me,great job happy customer More

by MTALKINGTON240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2024

This is the best experience I have ever had at this dealership service department! Sean the service advisor definitely kept communication and all service was taken care of with top tier service! More

by CRYSTAL.BRYANT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean
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May 16, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2024

Good people and workers. Like Southern Hospitality and the perks that are included with it. More

by STGBPROOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names.
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May 16, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2024

I always receive great service from the dealership. My vehicle has been a wonderful value. More

by BROCKJSL1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2024

This was the best experience I’ve ever had at a dealership! Honesty, integrity and value is just part of what I like about them! More

by Raven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service.
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May 16, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 16, 2024

They had my car for an entire day for a factory re-call for parking assist. After having the car for the full day they still could not get it programed! Therefore, the parking assist still does not work More

by MBANNERMAN6
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't remember any of their names
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May 16, 2024 -

Southern Buick GMC Greenbrier responded

"MBANNERMAN6" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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