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Southern Buick GMC Greenbrier
Chesapeake, VA
985 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 985 reviews
June 03, 2024
My biggest complaint is the phone system used there. Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update Multiple times I left messages after not being able to speak with a service advisor on the phone and ended up having to leave work to get an update only to find out the parts came in damaged and my truck was not done. The days of being able to call and actually talk to someone in the service department are long gone. More
by tbarksdale76
Verified CustomerEmployees Worked With
June 02, 2024
Hassle free appointment. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. Service advisor courteous and knowledgeable. Lounge area was clean and stocked with various coffees. Bathroom was clean. More
by BIGMIKE9544
June 02, 2024
The dealership was courteous and friendly as usual along with following up to make sure that there wasn’t anything else that they could assist me with with following up to make sure that there wasn’t anything else that they could assist me with More
by KENNETHBOND91
June 02, 2024
Customer service was great. The service for my rental was quick fast and easy oil change.. The service for my rental was quick fast and easy oil change.. More
by LYNNSFRESH
June 01, 2024
The dealer has been accommodating to me on the times I have carried my car for service. Staff has been very professional. have carried my car for service. Staff has been very professional. More
by KXGRANTS
Employees Worked With
June 01, 2024
Everything working out good OK The staff was friendly and helpful very nice specially, Reggie Myers thank you The paperwork is going smooth and very quickly and helpful very nice specially, Reggie Myers thank you The paperwork is going smooth and very quickly More
by miketanng3268
Employees Worked With
Reggie Myers
May 31, 2024
I had an appointment for over a month and there was not rentals available while my truck is in for service. I was never told how long my inspection/ repair would take. I called around 1500 and asked for an rentals available while my truck is in for service. I was never told how long my inspection/ repair would take. I called around 1500 and asked for an update and they couldn’t give me an update. So I drove to the shop around 1730 and they also could not give me an update and told me everyone left at 1700. I was lucky enough to get my truck back with nothing done to the truck. Complete waste of my day and overall unsatisfied with the customer service provided at this location. More
by PANGANIBAN.AP
Employees Worked With
Service front desk and my service advisor.
May 31, 2024
I have had pretty good luck with oil changes and now this recall. They insist my truck doesn't have grease fittings and it does. I grease them myself and honestly wouldn't want them to do it because I figure recall. They insist my truck doesn't have grease fittings and it does. I grease them myself and honestly wouldn't want them to do it because I figure if they don't know it has them they probably would pop the boots over greasing them. So I live with it. More
by AUTOMOTOYZ
