Southern Buick GMC Greenbrier

Bad service. Sales rep scratched my passenger door no response to fix it after numerous attempts..they scheduled my triple protection appt at 9am and nobody could be found to give my keys to because they response to fix it after numerous attempts..they scheduled my triple protection appt at 9am and nobody could be found to give my keys to because they were all in a meeting, and in turn my tint couldn't be done that day. they scheduled my 1st maintenance appt on a Sunday at 659am when they're closed after I already drove 30 mins one way to be told they're closed. I am done driving 30+ minutes one way for things not to be done fully, or be given the runaround More

I want to think my sales rep Reggie Myers for assisting me in the purchase of my 2021 Tahoe everything was very professional from our initial conversation to the final signatures on the contract with Tini me in the purchase of my 2021 Tahoe everything was very professional from our initial conversation to the final signatures on the contract with Tinia thank you again. I will definitely buy from Southern Buick in the future. I will highly recommended your dealership to all of my friends that are looking to purchase a vehicle. More

I traded a jeep in on 4/10/21 for a new GMC. Our salesman was great. The biggest problem with the whole transaction is that the jeep loan is still not paid off and a payment is due in 2 days. Acco salesman was great. The biggest problem with the whole transaction is that the jeep loan is still not paid off and a payment is due in 2 days. According to Marshall in finance, the original lender wouldn't do the loan due the protection package in the contract. You know that at the time of sale? They were in the process of changing lenders so couldn't pay off the jeep yet. I put a down payment greater than the payoff amount at the time of sale so there is no reason to not pay it off already. But the jeep is already sold. How do you sell a vehicle without the loan paid off so the title could be released? I feel like I have gotten the run around on this deal and that I have no choice to pay even more for a vehicle I no longer own to keep my credit in the good. Since the payoff amount has kept going up I wouldn't even get my extra payment back. I would think long and hard about doing a trade-in deal involving a payoff with this finance dept. More

The experience was awesome . Matthew was very polite & eager to get me to where I needed to be with my car purchase thank you .n eager to get me to where I needed to be with my car purchase thank you .n More

I want to thank Matthew and Pam for how they went ABOVE and BEYOND for me purchasing my 2021 Kia K5! 10/10 definitely recommend! Thank you to the BOTH of you for doing your job the CORRECT way! and BEYOND for me purchasing my 2021 Kia K5! 10/10 definitely recommend! Thank you to the BOTH of you for doing your job the CORRECT way! More

The worst dealership!!! DO NOT GO HERE!! My sales experience was completely horrible. I was fed lied lies and the service provided was a nightmare. experience was completely horrible. I was fed lied lies and the service provided was a nightmare. More

At Southern auto group I usually bring some vehicles in for maintenance so the experience is always Great & smooth and for my first time buying a car it was awesome. for maintenance so the experience is always Great & smooth and for my first time buying a car it was awesome. More

Communication rates a ZERO. Customer service another ZERO helpful, friendly, informative three more ZEROS. the service department needs work in the customer service department with their customers! ZERO helpful, friendly, informative three more ZEROS. the service department needs work in the customer service department with their customers! More

My car buying experience was exceptional! Matthew Mccamie was personal and professional and I would definitely recommend him and Southern GMC Kia to my family and friends. was personal and professional and I would definitely recommend him and Southern GMC Kia to my family and friends. More

DO NOT BUY HERE! Horrible experience, verified Saturday morning drove 2 hours, told had been sold LIED I checked went back LIED again. Despicable dealership and Brett Lloyd truck back on internet with diff morning drove 2 hours, told had been sold LIED I checked went back LIED again. Despicable dealership and Brett Lloyd truck back on internet with different pricing. Limit 25 words no wonder More