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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
983 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 983 reviews

July 02, 2024

Great dealership Good people very helpful would come back and refer friends and family Thank you very much More

by kevinfields63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 02, 2024

The experience was professional & convenient. The staff made the environment welcoming and customers feel valued. More

by rclbucknor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
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Jul 02, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 02, 2024

I received excellent customer service from Sean and my wait was not long either. He updated me frequently on my car's status! More

by DIVALEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Josh
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Jul 02, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 01, 2024

Great service department. Very helpful sevice team. My tires didn’t pass inspection after 19k and was referred to Michelin as the service manager said there was nothing that t More

by JOECRAVEN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Ellis
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Jul 02, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 28, 2024

Dropped my car off for an appointment at 8:20 Thursday morning i contacted the service center two times and it is now Friday afternoon and the diagnostic has not been completed. I will pick my car up ton More

by SAL1929
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Jun 28, 2024 -

Southern Buick GMC Greenbrier responded

"SAL1929" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 27, 2024

Enjoyed this visited this dealership so much. Sending all my friends there and next time I need a new car I will be there and hope Luke is still there to help me out. More

by lindawomack2229
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Concepcion
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke in sales
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Jun 27, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 26, 2024

Your service manager don't know how to address humans. He has no personality interacting with people. More like speaking down to people and ignoring there concerns. More

by errolp32@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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Jun 26, 2024 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

June 24, 2024

Easy and fast service with around the clock communication. Clean lobby and common area. I would choose Southern over any dealership. More

by chris.pandola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 24, 2024

My car was in the shop for an unexpected check engine light. Took care of the cost and I thank the KIA team. More

by SHACKDERRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 22, 2024

They did what they said they would do for when they said they would do it More

by ROSALIA.Y.PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Jun 25, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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