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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
983 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 983 reviews

July 24, 2024

Probably the smoothest car buying experience I've ever had. Excellent customer service. No surprises with financing or contracts, all my questions were answered. Just an overall pleasant experience. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My salesman Abdul, and the finance guy ... Can't recall his name...good dudes 👍
July 23, 2024

I waited 5 hours just for an oil change. And I had an appointment that day. More

by rosamariano18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t no know names
July 20, 2024

Trusted dealership. Ive been going to them for over ten years now for all my services. More

by neo_edd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
July 20, 2024

Our service advisor was Antwan. He was very friendly and had a great personality. Every thing was good. After we got home, checked oil level and it was 1/2 quart low. Brought th More

by J75M1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any people in these departments.
July 20, 2024

My service advisor was Sean. My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communi More

by LUKASSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Lloyd
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Alexandria
July 20, 2024

Refused to return phone calls, confirm service PRIOR to appointment, or communicate service requirements in a timely manner. More

by lacy.krell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No body
July 19, 2024

Mike is informative and courteous, service was quick. And they kept me informed of everything More

by Peverix27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
July 05, 2024

Thank you for your service I enjoy shopping Southern Buick gmc greenbrier and enjoyed my experience More

by ERICHORNSMITH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Makley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 04, 2024

Very friendly staff with prompt service And did not have to wait very long for vehicle More

by paradise5th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team member
Jul 08, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 03, 2024

Easy to schedule services, nice waiting area with water and coffee provided, friendly staff, convenient location, More

by STEVE@CRUCOINC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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