Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Probably the smoothest car buying experience I've ever had. Excellent customer service. No surprises with financing or contracts, all my questions were answered. Just an overall pleasant experience. had. Excellent customer service. No surprises with financing or contracts, all my questions were answered. Just an overall pleasant experience. More
Our service advisor was Antwan. He was very friendly and had a great personality. Every thing was good. After we got home, checked oil level and it was 1/2 quart low. Brought th He was very friendly and had a great personality. Every thing was good. After we got home, checked oil level and it was 1/2 quart low. Brought the car back, it was taken right in and we were on our way in about half an hour. More
My service advisor was Sean. My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communi My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communication. He did not make any efforts to update me about my vehicle and lied to me about the progress of sending information my warranty company asked for. Only untill i reached Alexandria from GMC service did i actually receive help and updates to my vhecile. Sean kept me in the dark for 3 weeks with multiple missed calls and texts. The length of time my vehicle was in the shop was acceptable given the backlog of broken kia's but the blatant lying and weeks of no contact is not. I will never come to this dealer again or refer anyone here.I appreciate alexandria's help however, she went above and beyond in providing me with a clear ETA for repair and a rental car even though she doesnt even work at the Kia Service dept. More
Thank you for your service I enjoy shopping Southern Buick gmc greenbrier and enjoyed my experience Buick gmc greenbrier and enjoyed my experience More
Easy to schedule services, nice waiting area with water and coffee provided, friendly staff, convenient location, and coffee provided, friendly staff, convenient location, More