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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
949 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 949 reviews

August 30, 2024

Oil change and tire rotation. Didn't realize I was paying for the tire rotation, it was just kind of slipped in there. But it's fine. My car was done and ready for pick up by the More

by MOLOCH757
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
The cashier in service is not listed here, I do not remember a name
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 30, 2024

Attentive salespeople who know their cars. The process was comfortable, not rushed, and enjoyable. I would highly recommend them. More

by Todd.a.neff
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stuart Beach
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 30, 2024

Even if you have an appointment it'll still take hours. The service price online for certain services aren't accurate. And the customer service could be a lot better. More

by Katherine
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Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 30, 2024

Rebecca was great and went above and beyond her service. She kept me updated on my vehicle. More

by PRINCESSMAMA
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rebecca
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 30, 2024

This dealership was polite and kept the appointment time. Offered some add on services at additional cost. Maybe if the sales department did not take all my money, there would be some leftover for additional More

by AHDUKE1
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to provide us with this feedback.

August 30, 2024

Courteous, helpful, very professional and dependable. Thank you for your help and concern. They explain what is needed and answer all questions. More

by SISSY040809
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jacob in service
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 30, 2024

Very good with the scheduled service the dealership provides and professionalism from the service representatives. Continue doing a great job in sales and service in the Greenbrier, Chesapeake commu More

by J. Land
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service Department
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 30, 2024

Very nice people. Didn’t feel pressured. All were a pleasure for me and my family to work with. More

by finstersr
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Recommend Dealer
Yes
Employees Worked With
Blake, Aesia and Julie were all wonderful
Sep 20, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 29, 2024

Horrible communication. Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there More

by DAVIDBASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
August 29, 2024

My experience was fine minus having to wait 3 months for an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered More

by majikmon221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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