Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Oil change and tire rotation. Didn't realize I was paying for the tire rotation, it was just kind of slipped in there. But it's fine. My car was done and ready for pick up by the Didn't realize I was paying for the tire rotation, it was just kind of slipped in there. But it's fine. My car was done and ready for pick up by the end of the day. More
Even if you have an appointment it'll still take hours. The service price online for certain services aren't accurate. And the customer service could be a lot better. The service price online for certain services aren't accurate. And the customer service could be a lot better. More
This dealership was polite and kept the appointment time. Offered some add on services at additional cost. Maybe if the sales department did not take all my money, there would be some leftover for additional Offered some add on services at additional cost. Maybe if the sales department did not take all my money, there would be some leftover for additional services. So far oil changes and state inspection which I all ready paid have been in and out. More
Courteous, helpful, very professional and dependable. Thank you for your help and concern. They explain what is needed and answer all questions. Thank you for your help and concern. They explain what is needed and answer all questions. More
Very good with the scheduled service the dealership provides and professionalism from the service representatives. Continue doing a great job in sales and service in the Greenbrier, Chesapeake commu provides and professionalism from the service representatives. Continue doing a great job in sales and service in the Greenbrier, Chesapeake community. More
Horrible communication. Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there Never received any call backs. It took 5 weeks to fix the car and I never received any updates during that time. When I picked up the car there was dirty finger prints and trash all over it. I'll probably sell the car just so I never have to deal with a Kia dealer again. More
My experience was fine minus having to wait 3 months for an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered an appointment. The wait caused damage to the part that needed replacing and it became a problem with the warranty. Luckily it eventually was covered and the repair went well. More