Southern Buick GMC Greenbrier
Chesapeake, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Cynthia was amazing to work with. Pam the sales manager really went beyond and made me feel like a special customer. This is why this is now the 4th car I have purchased from the deal Pam the sales manager really went beyond and made me feel like a special customer. This is why this is now the 4th car I have purchased from the dealership. More
Like being able to just bring car in for service without an appointment for service and service taking a short amount of time. Waiting room was cold. an appointment for service and service taking a short amount of time. Waiting room was cold. More
Sean was great help. Went in for an oil change and he had the courtesy to let me know what time was best so I wouldn’t have to wait hours in the waiting room. I was a wal Went in for an oil change and he had the courtesy to let me know what time was best so I wouldn’t have to wait hours in the waiting room. I was a walk in More
Dealership i don't recommend. Service staff has gotten a lot nicer since my last visit Service staff has gotten a lot nicer since my last visit More
Southern GMC had my vehicle for over a month. When I wanted information, I was forced to drive to the dealership to get answers. They would not return calls. On one of those occasions, I witne When I wanted information, I was forced to drive to the dealership to get answers. They would not return calls. On one of those occasions, I witnessed another customer tell the advisor that they had driven there to get answers. Multiple excuses were given - phone system wasn’t working and everyone had Covid. The sign in the service department says they guarantee satisfaction - talk is cheap (and untrue). More
The staff was polite and courteous and took care of my service, inspection amd ordered a part for my car promptly. Had my car back the same day as well!!! Good Job to all service, inspection amd ordered a part for my car promptly. Had my car back the same day as well!!! Good Job to all More
The Service Department needs to get their stuff together and communicate better with their customers. Brought vehicle here due to recall, however, after this experience, I would NEVER purchase a vehicle fr and communicate better with their customers. Brought vehicle here due to recall, however, after this experience, I would NEVER purchase a vehicle from Southern Buick Greenbrier. More