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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
946 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 946 reviews

June 24, 2024

My car was in the shop for an unexpected check engine light. Took care of the cost and I thank the KIA team. More

by SHACKDERRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 22, 2024

They did what they said they would do for when they said they would do it More

by ROSALIA.Y.PAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
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Jun 25, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 22, 2024

Service people were very polite and courteous had car in before 8:00 a.m. and picked it up around 2:00 p.m. when called it was in for a recall for ignition problems on my Kia was told the part was not there More

by normasmith2345
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Shawn
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Jun 25, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

June 21, 2024

Very good I don’t have 15 words to write, but everything is good at this time More

by John
Recommend Dealer
Yes
Employees Worked With
Coffee person
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Jun 21, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 21, 2024

very easy company to work with. i recommend all my friends and family. they always leave me with a smile More

by NOAHSTRANGE3299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Whitehurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 20, 2024

Good report with sales & financing had to wait for my choice of color but was only a week. More

by mudrock69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 20, 2024

Everything was prompt, curteasous, complete with all questions and concerns answered and explained. Clean facilities. More

by dbruch18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fritz Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 20, 2024

Your service department is not reliable and I wouldn't recommend them to anyone, I'm looking some were else for service for my vehicle. More

by DEACANT.WILLAIMS487545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jun 20, 2024 -

Southern Buick GMC Greenbrier responded

"DEACANT.WILLAIMS487545" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 20, 2024

Was a pleasure visit the place. Excellent treatment. Thank you. Have excellent time waiting for my car. More

by Irma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 19, 2024

The service we received was very welcoming and helpful. The staff were very polite and made the buying experience a breeze. More

by ACARRIGAN84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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