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Southern Buick GMC Greenbrier
Chesapeake, VA
946 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 946 reviews
July 25, 2024
They only have a couple technicians Steve was awesome and repaired my encore but as far as service writers really suck to put it nicely. They couldn’t even give me a loaner vehicle I had extended warranty bu repaired my encore but as far as service writers really suck to put it nicely. They couldn’t even give me a loaner vehicle I had extended warranty but the repair was covered by power train warranty and was without a vehicle for over a week I will not ever be back!! More
by Tracy Vespoli
Verified CustomerEmployees Worked With
Steve in the service department was awesome
July 24, 2024
Probably the smoothest car buying experience I've ever had. Excellent customer service. No surprises with financing or contracts, all my questions were answered. Just an overall pleasant experience. had. Excellent customer service. No surprises with financing or contracts, all my questions were answered. Just an overall pleasant experience. More
by Mike
Employees Worked With
My salesman Abdul, and the finance guy ... Can't recall his name...good dudes 👍
July 20, 2024
Our service advisor was Antwan. He was very friendly and had a great personality. Every thing was good. After we got home, checked oil level and it was 1/2 quart low. Brought th He was very friendly and had a great personality. Every thing was good. After we got home, checked oil level and it was 1/2 quart low. Brought the car back, it was taken right in and we were on our way in about half an hour. More
by J75M1227
Employees Worked With
Did not work with any people in these departments.
July 20, 2024
My service advisor was Sean. My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communi My Kia Sedona was in the repair shop for a month. They replaced the fuel pump mainly. I am extremely dissatisfied with Sean about his lack of communication. He did not make any efforts to update me about my vehicle and lied to me about the progress of sending information my warranty company asked for. Only untill i reached Alexandria from GMC service did i actually receive help and updates to my vhecile. Sean kept me in the dark for 3 weeks with multiple missed calls and texts. The length of time my vehicle was in the shop was acceptable given the backlog of broken kia's but the blatant lying and weeks of no contact is not. I will never come to this dealer again or refer anyone here.I appreciate alexandria's help however, she went above and beyond in providing me with a clear ETA for repair and a rental car even though she doesnt even work at the Kia Service dept. More
by LUKASSNYDER
July 05, 2024
Thank you for your service I enjoy shopping Southern Buick gmc greenbrier and enjoyed my experience Buick gmc greenbrier and enjoyed my experience More
by ERICHORNSMITH4
