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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
983 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 983 reviews

August 08, 2024

It was the worst experience in my life, never received a new car without the introduction of the car. More

by danicervant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shanell Nimmo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

Dani. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

August 08, 2024

Great customer service always complete satisfaction on each and every visit fast service always friendly More

by gwood85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 08, 2024

Very fast service, appt was 11:00 i got there at 10:45 and out the door by 11:10 More

by DONNEWELLJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 08, 2024

The service was professional and efficient, as usual. I was able to get in and out in a reasonable time, great service More

by melk222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A. Service department
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 08, 2024

Southern Buick GMC Greenbrier squeezed me in on short notice for a same day oil change. More

by ADASKEW
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2024

Always have great service when I bring my vehicle in for service at southern kia!! More

by ANQUALDUMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiana
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2024

GMC BUICK is a very professional dealership to work with. I have no complaints. Thank you Greenbrier Southern Buick GMC. More

by GNPREACHER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 08, 2024

I bought the brand new vehicle 3 months ago in May. There was a deep scratch on one of the side mirrors. Pictures were taken and I was told the part would be ordered and I'd get a call to come in for i More

by DMGREENWOOD
Recommend Dealer
No
Employees Worked With
Kris
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention, Melissa. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 07, 2024

Very pleased with the service I received. My service manager was exceptional. I will be back for any future work needed. More

by F_KAUFLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn gray
Aug 07, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 07, 2024

I called to get my oil changed it was a little passed due Becky got me right in More

by nancyjoyce67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky in the service dept
Aug 09, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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