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Southern Buick GMC Greenbrier
Chesapeake, VA
957 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 957 reviews
Verified Customer
August 04, 2024
Horrible customer service, refused to accept accountability for wrongdoings. Never will buy Kia/GMC again accountability for wrongdoings. Never will buy Kia/GMC again More
by TNicholson
Employees Worked With
Josh- Kia Service Manager- Horrible with Communication, Acceptance, Delivery in tone, Knowledge of Customer service skills, and highly Disrespectfule to Black people- Stereotypical and Highly prejudiceJess- Great Manager resolved the issues
August 04, 2024
Changed oil and cracked the gasket. Oil leaked. Destroyed my Oldsmobile 13 yrs ago same way. Will not buy another car from this dealership. Have purchased vehicles from here since 1984 Oil leaked. Destroyed my Oldsmobile 13 yrs ago same way. Will not buy another car from this dealership. Have purchased vehicles from here since 1984 but no more. Service lady was rude and didn't honor appointment even though mistake was on her end. More
by JANICEGIBBS
Employees Worked With
Don't know their names
August 03, 2024
I took my car for an oil change, a simple routine appointment. Needless to say someone failed to put the plastic covering underneath my brand new car back on correctly resulting in it breaking in hal appointment. Needless to say someone failed to put the plastic covering underneath my brand new car back on correctly resulting in it breaking in half and dragging underneath my car on my hour drive home. Also— they left spilled oil all over underneath my hood. Literally made no effort to clean up after themselves. Called to complain and still waiting on a call back from the Service Manager. More
by LEIGHANNALANE
Employees Worked With
Don’t, Know
August 03, 2024
Great group of individuals! They’re always pleasant and welcoming 👏 When I find myself in need of auto repair, they are quick, informative, and efficient!! Everyone has a smile They’re always pleasant and welcoming 👏 When I find myself in need of auto repair, they are quick, informative, and efficient!! Everyone has a smile on their face! Plus offering refreshments and snacks for the short wait time. I’m so thrilled that this is my place of service! I give thanks to each individual member of this group!! 👍😊 GO TEAM 👏 More
by jlgates47
Employees Worked With
Service Department
August 02, 2024
All went well fixed the problem in a good time thank you for the help for the help More
by MLAWERENCE7
