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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
946 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 946 reviews

August 04, 2024

Horrible customer service, refused to accept accountability for wrongdoings. Never will buy Kia/GMC again More

by TNicholson
Recommend Dealer
No
Employees Worked With
Josh- Kia Service Manager- Horrible with Communication, Acceptance, Delivery in tone, Knowledge of Customer service skills, and highly Disrespectfule to Black people- Stereotypical and Highly prejudiceJess- Great Manager resolved the issues
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Aug 07, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 04, 2024

Changed oil and cracked the gasket. Oil leaked. Destroyed my Oldsmobile 13 yrs ago same way. Will not buy another car from this dealership. Have purchased vehicles from here since 1984 More

by JANICEGIBBS
Workmanship
Recommend Dealer
No
Employees Worked With
Don't know their names
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Aug 07, 2024 -

Southern Buick GMC Greenbrier responded

Janice. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

August 03, 2024

Please call me at 757-641-4576. Thank you very much. I’ll explain my experience at Southern Buick service. More

by GLEN.MORING52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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August 03, 2024

I took my car for an oil change, a simple routine appointment. Needless to say someone failed to put the plastic covering underneath my brand new car back on correctly resulting in it breaking in hal More

by LEIGHANNALANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t, Know
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August 03, 2024

Great group of individuals! They’re always pleasant and welcoming 👏 When I find myself in need of auto repair, they are quick, informative, and efficient!! Everyone has a smile More

by jlgates47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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August 02, 2024

We were pleased with the service we received . We waited and they performed the service and inspection in a timely manor for us. More

by lratk2ov
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in the Service dept.
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August 02, 2024

They were very efficient & friendly. Work was done in timely manner. GAreat experience. No problems More

by F_ANNIE73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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August 02, 2024

All went well fixed the problem in a good time thank you for the help More

by MLAWERENCE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2024

Very good fantastic loveable, honest, respect, i can recommend to my friend, not greedy at all More

by rckyalarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Concepcion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Holley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2024

Came for a oil change. The mechanic didn't put in the windshield when my next oil change should be. Also my vehicle wasn't refilled with wiper fluid. I thought that was go More

by Cynethiastreet1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with in service.
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