Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Southern Buick GMC Greenbrier
Chesapeake, VA
983 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 983 reviews
August 15, 2024
I'm frustrated because the guy who was serving me tried to accuse me of not being a Southern hospitality customer. He stated in a rude tone we need to see proof that ur a member or we can't service you h to accuse me of not being a Southern hospitality customer. He stated in a rude tone we need to see proof that ur a member or we can't service you here. So rgen he questioned whether I brought the vehicle from here like I wouldn't know where I brought my vehicle from. I did added that I brought several vehicles from here. He replied will give you service today but we can't give you the discount next time. Later we a tally looked for proof I even showed lold papers from service then they finally found my document and he did not say he was sorry for accusing me of not being a member. Just bad customer service . More
by N/a
Verified CustomerEmployees Worked With
Idk their names
August 14, 2024
Knowledgeable and friendly and timely service. Would use again if needed. Thank You for good experience. Would use again if needed. Thank You for good experience. More
by TIDWELLKVT
Employees Worked With
August 14, 2024
Not enough technicians. Take too long to complete work. Poor communication. Keep your vehicle too long. Extremely high in cost. Diagnosis inconsistent. Too many addition Take too long to complete work. Poor communication. Keep your vehicle too long. Extremely high in cost. Diagnosis inconsistent. Too many additional diagnosis and cost after the initial problem communicated to customer. Very unprofessional! More
by bqspady
Employees Worked With
Not happy with the individuals who initially worked with me.
August 13, 2024
This is my 3rd vehicle I have purchased from Southern and will continue to bring my business there. Always been a great experience! will continue to bring my business there. Always been a great experience! More
by macy_nicole
Employees Worked With
August 13, 2024
Every time I bring my vehicle there, my property is either damaged or stolen and nothing is ever done about it. This time is was my key fob. I complained about it as soon as I saw the damage to it, and either damaged or stolen and nothing is ever done about it. This time is was my key fob. I complained about it as soon as I saw the damage to it, and of course no knew anything about it. I would like to speak to a manager or higher because the excuse that I was given is not good enough. More
by KITABOO26NVA
Employees Worked With
I'm not happy with anyone in the service department.
August 13, 2024
Had a 7 AM appointment for radiator fluid change, tire rotation and state inspection. Work was done in a timely manner and done right. I was very impressed with the wait time based on passed experiences rotation and state inspection. Work was done in a timely manner and done right. I was very impressed with the wait time based on passed experiences at this dealership . Great service experience. The service department has greatly improved since my last visit. Keep up the good work. Will be back. More
by SAM70PUG
Employees Worked With
Rebecca Doerr (Service Advisor) Joshua Knight (Mechanic)
August 13, 2024
Jay and his sales staff are first rate professionals- wouldn’t buy a car anywhere else! wouldn’t buy a car anywhere else! More
by THORONDORWEST
