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Southern Buick GMC Greenbrier

Chesapeake, VA

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Employees
Reviews
Vehicles
4.1
981 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 982 reviews

August 16, 2024

Great customer service Maintenance needed is alway complete when I’m ready to pick up my Car. I met Mike, he’s my new rep to work with, super nice guy 👍🏽 More

by DBASS861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike of service dept
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2024

I was very pleased with everything. The work was done with care and in a timely manner. More

by marvinames55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 16, 2024

Excellent service. Rebecca D. Was an awesome service agent. Always a pleasure to work with her. Cheers! More

by BROHAMER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca D.
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 16, 2024

Very courteous! April my sales agent came to put up my car that morning from my job. To have it serviced. More

by 4cassandraterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
APRIL
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2024

April and Trevon did an outstanding job working with me. They were very professional and responded to my every need. Thank you again. More

by obxbelford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
April and Trevon
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2024

Got an appt. for the next week for an oil change and inspection,I had to wait on the car for almost 2 hours ,but it went by pretty fast so not a big big deal. More

by TAMIMEIER1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2024

Only problem I have no one return calls when messages is left, answer the phone More

by CROCKERVERNICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Were are service staff
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

We appreciate your feedback and are eager to better your return experience.

August 15, 2024

Adam provided me with top-tier service. He elaborated on the entire process along with an estimated time of completion for the service I received. He went above and beyond, and I greatly ap More

by BRISPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Cantwell
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 15, 2024

I wasn't informed of all they were going to do. It didn't seem like what I was suppose to get done . More

by JANISBACKROOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 15, 2024

I'm frustrated because the guy who was serving me tried to accuse me of not being a Southern hospitality customer. He stated in a rude tone we need to see proof that ur a member or we can't service you h More

by N/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk their names
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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