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Southern Buick GMC Greenbrier

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.1
949 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 949 reviews

August 13, 2024

It’s a great place with excellent customer service! Everyone was very friendly and helpful More

by jmurach7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2024

I just simply don’t trust the service. Whenever I question what I’m told is needed it changes they always say we’ll get back with you once the service rep looks at it again or I’ll have hi More

by mildredwilson7890
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for bringing this to our attention, Mildred. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 12, 2024

Met my expectations! Will come back again and hope to receive similar service as always More

by DAVASHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Prince
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 12, 2024

Great Job done by all, fast and quality work. Sure to recommend to friends and family. More

by jimhailey101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 11, 2024

Excellent service. In and out in time. Nice, clean waiting area. Vending / complimentary coffee stocked. More

by dmathis1170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 11, 2024

There was a small mix up with my tire repair and not only did the service team and manager make it right, I left with full confidence in the team and will definitely return! More

by stemaylee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla, service department
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 10, 2024

An easy buying experience as always. This is my 3rd purchase from southern. Christian was a great listener and helped me through the process More

by CHRISTOPHER2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gerry
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 10, 2024

Great place, great service, great people. Always with the customer in mind, you will be pleased More

by toddsurferboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Makley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Cunnigham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 10, 2024

They do a great job. Very professional and polite. The were prompt and on schedule. More

by mayoder39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair and maintenance
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 10, 2024

The sales/finance team made it very easy to make this purchase and they really go the extra mile for you & that is one quality that's hard to come by in business these days. Will definitely purchase any More

by Ashleyrenne1613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shanell Nimmo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merrill and Tyrone
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Aug 15, 2024 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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