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Southern Buick GMC Greenbrier

Chesapeake, VA

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Employees
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Vehicles
4.0
1,956 Reviews
Southern Buick GMC-Greenbrier – Your Destination for Value and Selection! Discover an impressive inventory of new Buick and GMC trucks and SUVs at unbeatable prices – proudly serving Chesapeake, Suffolk, Norfolk, and Virginia Beach. When you buy from Southern, you’re not just getting a vehicle — you’re joining the Southern Hospitality Buyers Program, which includes: Lifetime Oil Changes, Lifetime ...
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 1,956 reviews

August 27, 2025

Kim Evans has great customer service. The service department has fast service.Iwould recommend to this dealership. More

by pernellsumner685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 27, 2025

Efficient. Focused on good experience customer service. No long wait time with repairs. Longtime, satisfied customer. More

by EVELYNMCLEAN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwan pairat, repair service
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August 27, 2025

Southern GMC Greenbrier has never failed to impress me. Adam is a great asset to this dealership, he is very knowledgeable, listens to his customers, and has never been high pressure with me over the years More

by DBAGZZ2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Burtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 26, 2025

The wait was not longer and the servicemen were very courageous. I am please with my car. More

by Glonew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 26, 2025

I called a couple times to check on my car didn’t receive a call back. Said I will get one when I finally got a call back. I was told that my car failed inspection, but I got a video saying that he didn’t se More

by Terrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn’t none of them
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernbuickgmcgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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August 26, 2025

They did a great job. They were fast and efficient. I would highly recommend them to family and friends. More

by mayalice45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'Aundre Whitfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 26, 2025

After the part was ordered, he called me to schedule an appointment, I did, and my car was fixed in a timely manner. More

by DIANE.COSTON1953
Recommend Dealer
Yes
Employees Worked With
Antwon
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August 26, 2025

Antwan pair is always very helpful and great customer service... Keep up the good work... More

by RONDUENYC
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris pollock
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 26, 2025

Amazing job by the technician. Amazing video given of my vehicle . Great Job by all More

by MRS.FROGGERSDAYCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randolph Johnson
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 26, 2025

I was left to wait around 3 hours for an oil change and inspection…with an appointment . I had to check in after 2 hours just to be told they weren’t sure what the status of my car was. And then said I n More

by MERRI_NATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of those
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Aug 27, 2025 -

Southern Buick GMC Greenbrier responded

We value and appreciate your business, Nate. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

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