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Southern Buick GMC Greenbrier

Chesapeake, VA

4.1
1,374 Reviews
Southern Buick GMC-Greenbrier in Chesapeake has lots of inventory. New Buick and GMC Trucks and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Buick GMC-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1300 South Military Highway

Chesapeake, VA

23320

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Showing 1,374 reviews

April 02, 2025

The facility did not communicate about my car, which was there for three days before I finally tracked it down. I don’t have confidence in the service department's communication and awareness. More

by DEMERSSEMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
B Moison
April 02, 2025

Courteous agents, clean waiting area, reasonable wait time, less expensive than I expected I will return More

by lindabtucker
Recommend Dealer
Yes
Employees Worked With
Dyquon Miller
April 02, 2025

I was actually at Southern Kia not Buick. The staff was excellent, very courteous and kept me updated on what was going on with my vehicle. Way more pleasant than Kia Virginia Beach. More

by LYNNE
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Heather Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justyn Makley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

To wrap everything up. Since covid customer service has gone away so it's not Kia's fault it's the world we live in. It won't see no more reviews from me because I traded i More

by BOBLAGRECA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Jay Cunnigham
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

The process to get it in was easy at first. I took it in, got approval for warranty work then my service advisor vanished and I called and emailed upper management to no avail. Probably called More

by BERNASERRA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Brett Lloyd
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

This group is wonderful to work with. Brett Lloyd and his team are very professional and excellent to work with. We will never purchase another vehicle from another group. More

by TGENTRY1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mikul Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Very disappointed as when I made my appointment for recalls to be fixed I mentioned that I had abs light, tracking light and airbag lights on dash so asked if recall would correct issue and was informe More

by aaustin1211
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Rebecca
March 31, 2025

Customer service from the time I got there until I left was outstanding. Very knowledgeable, looked up my vehicle and found a recall and had that serviced also More

by Shannoncole
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service department
March 31, 2025

The service department was very professional and helpful. They made the whole experience easy and I will be recommending them to all my family and friends. More

by Dave
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
SHELLY HUNTER
March 30, 2025

Great experience! ! They service was top tier Shelly Hunter was very attentive to my needs. And kept me updated with my service appointment. More

by yahyness1
Recommend Dealer
Yes
Employees Worked With
Shelly Hunter
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