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Southern Acura Newport News - Service Center

Newport News, VA

4.8
774 Reviews

774 Reviews of Southern Acura Newport News - Service Center

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January 10, 2018

Gret service Great service from JB , always. everyone in here takes care of business , from sales , service , and even cashiers. Will be back for later purchases . More

by Jjhvc22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

We are very happy James and our team could consistently provide you with a positive experience! We look forward to your next visit! Take care!

January 09, 2018

Oil change JD is a great rep. Very honest, upfront. gives his opinion with no pressure. makes u feel comfty. Very professional, real, honest and a cool sense of More

by joshmk21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Thank you so much for sharing your response to James' outstanding customer service! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 03, 2018

Nothing But The Best I trust James Bland when he explain what's going on with my vehicle he don't talk over your head with big words.Thank you James for helping me to keep More

by Mydogsimba2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 04, 2018 -

Southern Acura Newport News responded

We are glad you've received great customer service from James. If you're ever in need of more help, please let us know!

December 30, 2017

Spark Plug & Oil Change, State Inspection Took my car in for regular service and was treated well as always. JB is my service manager and once again he Did everything possible to take care of More

by Shawnn Striverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 31, 2017 -

Southern Acura Newport News responded

We are pleased to hear that everything was completed to your satisfaction, Shawnn! We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2017

JB (James Bland) is the best service coordinator! I own a "vintage" Acura tl. JB and the service crew keep me on the road. Thank you for all the great service! You guys are the best! More

by Lisa Neun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 26, 2017 -

Southern Acura Newport News responded

Lisa, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you again in the future! Take care!

December 24, 2017

JB is awesome Fast Friendly service. James Bland is a fantastic consultant. I would recommend this dealership for service to anyone. The waiting area is clean and o More

by Kv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 26, 2017 -

Southern Acura Newport News responded

Hi, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2017

Great customer service My experience with Hall Acura was great. JB was knowledgeable and provided me with up to date information and kept me in the loop about my vehicle. JB More

by Talston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 26, 2017 -

Southern Acura Newport News responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We try to provide and atmosphere you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2017

Expectations Exceeded Friendly atmosphere and quality service was my experience. JB was superb. He let me know what would be done and gave me the price quote so I know what More

by Blozero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 20, 2017 -

Southern Acura Newport News responded

We work hard to provide each of our clients with the highest caliber of customer service and quality of work you can trust! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 18, 2017

The best Acura service I've ever received! Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! Jame More

by Jacqueline Bruton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 19, 2017 -

Southern Acura Newport News responded

Jacqueline, we're glad you had such a wonderful experience with James! If you're ever in need of more help, please let us know!

December 18, 2017

James Bland Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him More

by Bhaygood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 19, 2017 -

Southern Acura Newport News responded

Thank you for your kind feedback about James. We're looking forward to your next visit with us!

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