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Southern Acura Newport News - Service Center

Newport News, VA

4.8
767 Reviews

767 Reviews of Southern Acura Newport News - Service Center

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March 12, 2024

Appointment was easy to make and drop off was super quick. My state inspection was done within 2 hours of drop off. All instructions were followed that I had requested. More

by mrswmervin
Recommend Dealer
Yes
Employees Worked With
Cisco
March 11, 2024

Excellent service as always. Mr. Cisco is very professional and customer service centered. Great experience More

by gretchenw341
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cisco
Mar 11, 2024 -

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 10, 2024

Cisco is always a pleasure to deal with and he is a good man. You are lucky to have him More

by Ok
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
March 09, 2024

Very prompt checking, service performed quickly, kept informed of progress and courteous and kind experience when checking out More

by adtabb
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
March 09, 2024

Overall great experience I enjoyed the service and excellent experience. Very knowledgeable and helpful Thanks More

by SHANTIAHARDY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cisco
March 07, 2024

Berna is always a joy to work with! ! She always takes great care of me while my vehicle is being serviced. And, she does so with a smile on her face!! More

by NIKACHICA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre, Berna Aguirre
March 06, 2024

Excellent. Got to an appointment early, and you fit me in. My annual state checkup was completed prior to my actual appointment time. Thank you. More

by indebt4life
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre, Berna Aguirre
March 02, 2024

The customer service was great and I was kept informed of everything going on. Cisco took the extra step to make sure I was happy with the service provided and I will be recommending this dealership to every More

by steverodriguez1104
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
March 02, 2024

I came in for a minor service and it was completed. They also checked to make sure there were not other issues with my vehicle. Very understanding service advisor. More

by Vinette.lewinson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
February 25, 2024

Extremely accommodating and helpful in handing my needs and car repair! Quick and clear communication on the status of my vehicle More

by GRABOWJ2
Recommend Dealer
Yes
Employees Worked With
Berna Aguirre, Berna Aguirre
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