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Southern Acura Newport News - Service Center

Newport News, VA

4.9
573 Reviews

574 Reviews of Southern Acura Newport News - Service Center

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November 03, 2017

Routine service I scheduled an appointment for a B1 service. Everyone was professional and courteous. The service was done on time and quickly. I was completely satis More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Hi Charles. We are glad to hear that you were happy with our service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 03, 2017

Tire rotation Outstanding customer service job well done, professional all the way. Great job always a great pleasure to come in and have my car service and receive More

by SSS 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Good afternoon! Thank you so much for your kind comments. Hall Acura Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

November 03, 2017

Service Department is outstanding The service department is the best part of this dealership. Service writer James Bland (JB) is very knowledgeable, friendly and always gets the job d More

by Sidweiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Greetings ! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 03, 2017

Great service Mr. Bland always goes out of his way to help me get my Acura in tip-top shape. He is very trustworthy and friendly. I would recommend Mr. Bland and hi More

by Jcbroks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Hello! Hall Acura Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with James Bland and the team! Thank you again for your review.

November 03, 2017

I Worked with J B Bland who was extremely helpful. JB Bland explained all the service in detail and made an out of town customer feel at home. my service was an all day affair and Bland kept me updated More

by EmilyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Greetings Emily! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 01, 2017

Acura Newport News, the best! This is the 4th Acura service department that I’ve brought my RDX to. We’re a military family and move quite a bit and this dealership has, by far, be More

by Julie2014
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 10, 2018 -

Southern Acura Newport News responded

Thanks for the positive feedback Julie! It was our pleasure servicing your Acura RDX and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall Acura Newport News would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

October 28, 2017

the atmosphere and service is tops! My visits at this Hall Acura in the pass 3 years has been tops. The atmosphere and customer service rates 5 stars when you have to wait for your vehi More

by aj59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 21, 2017 -

Southern Acura Newport News responded

AJ, thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

October 28, 2017

Friendly The staff at the Acura dealership are so friendly. They make you feel welcomed and extremely comfortable. I love how courteous they are as well. More

by Jthomas1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Allen, James Bland
Dec 21, 2017 -

Southern Acura Newport News responded

Good afternoon! Hall Acura Newport News would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

October 27, 2017

Great service every time Every time I take my vehicle in for service at the dealership it is a great experience! The staff is friendly and the service is always fast and thoro More

by Kfrisby
Recommend Dealer
Yes
Employees Worked With
William Rodgers, Sean Wales, Derrick Anthony Nichols, James Bland, Charlie West Miles III
Dec 26, 2017 -

Southern Acura Newport News responded

Thank you for your encouraging review of Hall Acura Newport News. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your sati sfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Hall Acura Newport News.

October 27, 2017

Outstanding customer service. Always satisfied with the services I receive and how they treat me with the upmost respect. Would recommend Acura Newport News to anyone looking for a More

by Porkchopz88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Dec 27, 2017 -

Southern Acura Newport News responded

Thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

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