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Southern Acura Newport News
Newport News, VA
1,233 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,233 reviews
December 29, 2019
I visited acura in the month of Dec 2019 with a major problem with my vehicle. Rick Fleming took the time to listen and make it right for me. I was concerned that another auto shop messed up my wonderful problem with my vehicle. Rick Fleming took the time to listen and make it right for me. I was concerned that another auto shop messed up my wonderful acura. The first time I brought to Rick and his team an attempt was made but the problem was not corrected. However what was awesome is that Rick still took ownership and tried to make it right again. This time it worked. The issues were not related but the problem got resolved.I do not have anymore issues thus far. I wanted to thank Rick and his team for making me a happy customer. M.Wise More
by M.Wise
Employees Worked With
Ricky Fleming
December 28, 2019
They are not men or women of The word my navigation system was completely not working after the sale and they will not fix it! Bad Business! system was completely not working after the sale and they will not fix it! Bad Business! More
by barbarapitt757
Employees Worked With
David Keller no star, Chris Meyer, Braxton Kinlaw, Catherine Gordon, Joseph Festa, Jerome Daniels
December 24, 2019
Very helpful and great painless experience! Great customer service! If you are looking for a vehicle, I highly recommend Hall Acura to anyone! Second vehicle I have bought with them! customer service! If you are looking for a vehicle, I highly recommend Hall Acura to anyone! Second vehicle I have bought with them! More
by Leanne
Employees Worked With
Devin Sheldon, Jerome Daniels
December 19, 2019
Catherine was very helpful and considerate with time and helped me with my trade in efficiently. I went home with a car I truly am happy with. helped me with my trade in efficiently. I went home with a car I truly am happy with. More
by Jlib
Employees Worked With
Catherine Gordon, Jerome Daniels
December 05, 2019
Devin, David and the team at Hall Acura walked me through the entire new car buying experience until I was 100% comfortable with my choices and decisions. They were really patient and made sure to answer all the entire new car buying experience until I was 100% comfortable with my choices and decisions. They were really patient and made sure to answer all of my questions fully. I appreciate that I didn’t feel pressured as at some dealers in the past. Thank you so much! More
by Kristy P
Employees Worked With
Devin Sheldon, David Kellam, Jerome Daniels
December 03, 2019
What a great small dealership. One of the easiest car buying experiences I've ever had. Everyone we came in contact with was professional, kind, and a pleasure to deal with. buying experiences I've ever had. Everyone we came in contact with was professional, kind, and a pleasure to deal with. More
by SamuelB
Employees Worked With
Chris Meyer, David Kellam, LJ Trower, Catherine Gordon, Joseph Festa
November 30, 2019
Great experience working with Devin and GM, Michael. The buying process was smooth and no Hassel. Junie in Finance was also great to work with. Look no further and go see Devin. buying process was smooth and no Hassel. Junie in Finance was also great to work with. Look no further and go see Devin. More
by Tiffanie
Employees Worked With
Michael, Devin Sheldon
November 30, 2019
The Hall Acura dealership on Jefferson in Newport News made buying our new car easy. Devin Sheldon could not have been more helpful. Friendly, professional and experienced on the entire sales process. I b made buying our new car easy. Devin Sheldon could not have been more helpful. Friendly, professional and experienced on the entire sales process. I benefitted greatly from the time he took to inservice us on our new vehicle. A thoroughly enjoyable experience. More
by Bplp0384
Employees Worked With
Devin Sheldon, Chris Meyer
November 21, 2019
Devin was professional, courteous and engaged. Chris was personable and knowable. Great experience with Hall Acura! I will recommend Devin and Chris to all my friends and family! Well done! personable and knowable. Great experience with Hall Acura! I will recommend Devin and Chris to all my friends and family! Well done! More
by tpquirke
Employees Worked With
Devin Sheldon, Chris Meyer
November 14, 2019
Great organization !! Great place to purchase and get a great value!! Thank you!! All were most professional and knew how to create solutions in most positive ways!! Awesome job by all!! Thank you!! great value!! Thank you!! All were most professional and knew how to create solutions in most positive ways!! Awesome job by all!! Thank you!! More
by MNK
Employees Worked With
Devin Sheldon, David Kellam, Kerwin Gilliam
