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Southern Acura Newport News
Newport News, VA
1,234 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,234 reviews
August 08, 2021
I went online and immediately saw the vehicle I wanted. I contacted Acura Newport News and made an appt.....two hours later and the car was mines. I am thrilled with my purchase. Devin was on point with the contacted Acura Newport News and made an appt.....two hours later and the car was mines. I am thrilled with my purchase. Devin was on point with the process. He made everything easy for me. This is my new home and I love it! More
by elainwatson66
Employees Worked With
Devin Sheldon, Chris Meyer, Joshua Cherry, Jessica Goodale
August 06, 2021
Marc Darnell and the entire staff at Hall Acura are wonderful. This is my second car purchased and wether you are a new customer or returning, you are treated with respect and there are no games. I rec wonderful. This is my second car purchased and wether you are a new customer or returning, you are treated with respect and there are no games. I received a great price for my trade and vehicle I was going to purchase. From the test drive to signing the paperwork everyone is very professional and I look forward to working with them in the future as well as referring anyone looking for a car. Ask for Marc! More
by Ncerame
Employees Worked With
Marc Darnell
August 02, 2021
Mr. Devin Sheldon, You have made our experience pleasurable! Your overall knowledge of the motor industry, caring individually for your customers without a time limitation has made this process pleasurable! Your overall knowledge of the motor industry, caring individually for your customers without a time limitation has made this process amazing. For our family and friends seeking to buy a new vehicle we will share our experience and highly recommend you. Thank you! More
by Dina Brown
Employees Worked With
Devin Sheldon, Chris Meyer
July 25, 2021
Did not have a very pleasant experience when visited. I felt bombarded and unprepared. Manager was unprofessional and I never received any follow up as promised whether if the news I would’ve received was felt bombarded and unprepared. Manager was unprofessional and I never received any follow up as promised whether if the news I would’ve received was good or bad. I felt like my time was extremely wasted. Amber did her best to assist me; however, when her manager intervened that’s when the experience became unpleasant for me. I would not recommend this dealership to anyone. More
by nealniyah2
Employees Worked With
Catherine Gordon, Amber Page
July 17, 2021
Devon Sheldon, Chris Meyer and the entire Hall Acura team far exceeded my expectations purchasing my 7th car from Hall Acura. Their professionalism and courtesy is unmatched. Also a special thank you to Kevi far exceeded my expectations purchasing my 7th car from Hall Acura. Their professionalism and courtesy is unmatched. Also a special thank you to Kevin Rafael in Service. More
by CAWalker
Employees Worked With
Devin Sheldon, Chris Meyer, Kevin Rafeek
July 10, 2021
Devin is an awesome person. Very knowledgeable and professional. We would highly recommend him and the dealership. Chris in finance was also exceptional. Thank you, Hall! professional. We would highly recommend him and the dealership. Chris in finance was also exceptional. Thank you, Hall! More
by drmarielmiller
Employees Worked With
Devin Sheldon, Chris Meyer
June 28, 2021
I was treated very well by everyone at the dealership especially Devin Shelton. He made sure I was comfortable with my new car before leaving that day. especially Devin Shelton. He made sure I was comfortable with my new car before leaving that day. More
by nwilson24
Employees Worked With
Devin Sheldon, Chris Meyer, Kevin Rafeek
June 25, 2021
From my experience this dealer is dedicated to customer full satisfaction. Great communication, very professional, excellent customer service, super great deals and countless benefits. Devin Sheldon was th full satisfaction. Great communication, very professional, excellent customer service, super great deals and countless benefits. Devin Sheldon was the sales rep who attended me and would recommend everyone to do business. I’m very happy with my purchase. More
by Richard Ocasio-Rodriguez
Employees Worked With
Devin Sheldon, Catherine Gordon, Darrius Young
