Back

Southern Acura Newport News

Newport News, VA

4.8
907 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

12501 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 908 reviews

December 01, 2017

Great experiences Trust suggested diagnoses. Ive asked to see issues and was walked straight to vechicle. I have had nothing but great experiences. I get treated as a More

by Jstille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 03, 2017 -

Southern Acura Newport News responded

Hi, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2017

Great Service Despite a misunderstanding, Devin and his team bent over backwards to provide great customer service. I would recommend them to anyone looking to purc More

by Gsak22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Feb 12, 2018 -

Southern Acura Newport News responded

Thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

November 30, 2017

Great Experience It was a pleasurable experience buying my 2018 MDX at Hall Auto in Newport News. They listened to my needs and took all the stress out of the negotiat More

by Rjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, John Rooney Jr., Devin Sheldon
Feb 12, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping in at Hall Acura Newport News. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new 2018 MDX, as we would love to see you again! Thank you and have a great day.

November 29, 2017

Great Wonderful service. I would recommend this service again. It was effective to and everything was explained in detail. This service was great. I would r More

by Qqqqqqqqqq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 12, 2018 -

Southern Acura Newport News responded

Hi. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 24, 2017

Awesome service The employees of this dealership were very accommodating. They were helpful and answered all my questions. Keith and Travis made the process of buying More

by Cvellis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, Keith Duncan
Feb 14, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 23, 2017

Excellent Service Everyone was knowledgeable, helpful, and friendly...without being pushy. If we have questions, we feel that we can call anytime and get the help we n More

by Customer,nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Jan 25, 2018 -

Southern Acura Newport News responded

Thank you for your earnest response Nancy. We appreciate your feedback and will be sure to share your encouraging thoughts with Devin Sheldon and the team! If you should have any further questions or want a little more insight on your Acura, please don’t hesitate to contact us! We would love to work with you again soon.

November 23, 2017

Excellent service by Devin Sheldon during the sales negotiation and leasing process. I would highly recommend Hall Acura. I keep returning to Hall Acura for the More

by MDX Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, John Rooney Jr., Devin Sheldon
November 22, 2017

As usual, excellent service Routine maintenance visit. JB always makes me feel like a priority. He looks out for me and my vehicle. We own 2 Acuras and the level of service he pr More

by All23Ways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 14, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping by Hall Acura Newport News. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

November 16, 2017

Always a excellent service. Wanted to write a review to thank the service team and especially James aka...JB. He is always so helpful and thoughtful. Always making sure that i am More

by 27274341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 05, 2018 -

Southern Acura Newport News responded

Hi. We are glad to hear that you were happy with James Bland's service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much,Hall Acura Newport News.

November 16, 2017

Great customer service I’m all about good customer service... and JB customers service skills are amazing! Love how he goes above and beyond to make sure I was taking care More

by Lylieta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Feb 05, 2018 -

Southern Acura Newport News responded

Thanks for the positive feedback Lylieta! It was our pleasure servicing your vehicle and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall Acura Newport News would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

...
78
...