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Southern Acura Newport News

Newport News, VA

4.8
909 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 909 reviews

December 24, 2017

JB is awesome Fast Friendly service. James Bland is a fantastic consultant. I would recommend this dealership for service to anyone. The waiting area is clean and o More

by Kv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 26, 2017 -

Southern Acura Newport News responded

Hi, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2017

Buying a new car Hall Acura was terrific. Devin Sheldon was my sales person and he went over the top to find exactly what I hoped for(but didn't think I could afford. More

by Caroline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I got an RDX ????, Devin Sheldon
Dec 26, 2017 -

Southern Acura Newport News responded

Hi Caroline, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy we could meet your expectations! We know you will love your new car! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2017

Great customer service My experience with Hall Acura was great. JB was knowledgeable and provided me with up to date information and kept me in the loop about my vehicle. JB More

by Talston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 26, 2017 -

Southern Acura Newport News responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We try to provide and atmosphere you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2017

Expectations Exceeded Friendly atmosphere and quality service was my experience. JB was superb. He let me know what would be done and gave me the price quote so I know what More

by Blozero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 20, 2017 -

Southern Acura Newport News responded

We work hard to provide each of our clients with the highest caliber of customer service and quality of work you can trust! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 20, 2017

Devin Sheldon at Hall Acura is Great! I visited Hall Acura a few months back looking for an AWD SUV, and I met Devin who is extremely professional, friendly, and personable. I told Devin w More

by mi_mi0683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Dec 20, 2017 -

Southern Acura Newport News responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

December 19, 2017

Personal Devin really took care of us and made sure we felt good about our new purchase! Never made us feel like he forgot about us! More

by Mermaid36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Dec 20, 2017 -

Southern Acura Newport News responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 18, 2017

James Bland Always has great customer service and takes care of everyone with a smile. He has been my service specialist for three years and i always request him More

by Bhaygood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 19, 2017 -

Southern Acura Newport News responded

Thank you for your kind feedback about James. We're looking forward to your next visit with us!

December 18, 2017

The best Acura service I've ever received! Amazing customer service and prices are reasonable. They wash my vehicle every time I come in for service and the shine lasts for like two weeks! Jame More

by Jacqueline Bruton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 19, 2017 -

Southern Acura Newport News responded

Jacqueline, we're glad you had such a wonderful experience with James! If you're ever in need of more help, please let us know!

December 17, 2017

Great service! The service department is great! They really understand your needs and go out of their way to help! They don’t try to sell you work you don’t need lik More

by Lena
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 19, 2017 -

Southern Acura Newport News responded

Lena, thank you so much for the positive review! What can we do to earn five stars? We hope to see you soon!

December 17, 2017

Purchased Acura MDX Sales staff were very courteous and informative. Management and finance departments were very efficient and co-operative to individual need. Overall More

by Krunal Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney Jr., Devin Sheldon, John James Privett, Chris Meyer
Dec 19, 2017 -

Southern Acura Newport News responded

Krunal, we really appreciate your feedback! The team will be happy to hear that we've earned your recommendation! Please don't hesitate to reach out if there's anything additional we can do for you.

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