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Southern Acura Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.8
1,242 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,242 reviews

October 18, 2023

The service team at Southern Acura In Newport News, VA are hands down, the picture of excellence. Their superior professionalism and sincere work ethic are second to none! More

by mmvmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2023 -

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 19, 2023

No pressure from entire team but very helpful and eager to earn my business Thanks More

by Chrisodle117
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
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Aug 24, 2023 -

Southern Acura Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 09, 2023

I have bought numerous cars and this is the worst dealership I’ve ever encountered. Do NOT buy your vehicle from here. More

by cxmom9997
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Daryl Hoe, Marc Darnell
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Aug 09, 2023 -

Southern Acura Newport News responded

Thank you for your feedback. Our General Manager, Joseph Festa, would like to personally speak with you regarding your experience. Unfortunately, we have been unable to locate contact information based on the username provided. At your earliest convenience, please reach out to Joseph directly at 757.243.2057, or respond via private message with your full name, preferred phone number and the best time to reach you. We hope to speak with you soon. Thank you.

July 13, 2023

Devin Sheldon with Hall Acura went above and beyond with helping me to feel confident about making my purchase. More

by Abrownie6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Darrius Young
Report | Print
Jul 14, 2023 -

Southern Acura Newport News responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if you have any additional questions about services you received and thank you again for choosing Hall Acura Newport News!

May 29, 2023

Devin is a very good sales consultant. No pressure, provided all the info needed. Happy! More

by Gbotelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Joseph Festa, Marc Darnell, Kevin Rafeek
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Jun 05, 2023 -

Southern Acura Newport News responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2023

The buying process was smooth and simple. The whole Hall team was very helpful with the process. More

by gmanfan8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Darrius Young
Report | Print
Jun 02, 2023 -

Southern Acura Newport News responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 13, 2023

Definitely recommend Omar. He is an excellent sales person, very knowledgeable- easy to work with. More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Darnell, Omar Perkins
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Jun 02, 2023 -

Southern Acura Newport News responded

Hi Dan, we're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. Our team is available should you require any extra help.

April 10, 2023

The service center at Hall Acura Newport News continues to exceed expectations and provide stellar service to all. After purchasing our new vehicle from Emmanuelle Cooper at Hall Acura Newport News we hav More

by timanddesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie West Miles III, Berna Aguirre, Marc Darnell, Kevin Rafeek, Emmanuelle Cooper, Cisco Lugo
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Jun 02, 2023 -

Southern Acura Newport News responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 04, 2023

Devin was very professional and polite! I had such a great experience and I love my new car! More

by Lewisshelia1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Emmanuelle Cooper
Report | Print
Apr 07, 2023 -

Southern Acura Newport News responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. Safe travels!

April 01, 2023

Devin Sheldon was great to work with in helping me find the car I have been looking for. He was knowledgeable, professional and extremely customer service oriented, with a sense of humor but with no high More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Report | Print
Apr 04, 2023 -

Southern Acura Newport News responded

Hi Fred, we're happy you found our staff to be so supportive during your experience here at Hall Acura Newport News. We hope to be of service to you again! Take care!

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