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Southern Acura Newport News

Newport News, VA

4.8
909 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 909 reviews

January 28, 2018

Service Had a completely honest service visit, didn't try the "scare tactics" other dealerships have used in the past to up sale me on things my vehicle didn' More

by TattooedMuggle22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eanes
Jan 30, 2018 -

Southern Acura Newport News responded

We are so glad to hear Chris provided you with impeccable customer service! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2018

Seamless process Devin took great care of me. Didn't try to sell me on anything I wasn't looking for. I was shown directly to what I was looking for. The whole process More

by Damien Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, Devin Sheldon, Chris Meyer
Jan 30, 2018 -

Southern Acura Newport News responded

Hi Damien, thank you for taking the time to leave a review for us at Hall Acura Newport News. We're happy that Devin could meet your expectations! We truly appreciate the recommendation and we hope you have a great day!

January 25, 2018

Simple Service was great! I was able to drop off my vehicle and pick it up later once the work was complete. They also did a courtesy wash. More

by Richie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 30, 2018 -

Southern Acura Newport News responded

We're glad to hear we delivered such great service! If there's anything further we can do for you, we are happy to help!

January 23, 2018

Hall Acura NN Service is above the rest Hall Acura Newport News service goes the extra mile to provide quality service on my vehicles. They have always kept me happy when I needed to spend a More

by TLL84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Jan 25, 2018 -

Southern Acura Newport News responded

We really appreciate your continued business with us! We're so glad that Sean and the rest of the team always provide you with a positive experience! If there is anything additional that we can do for you, please let us know! Take care!

January 19, 2018

A wonderful experience I test drove an Acura MDX. I enjoyed my experience with Sheldon Watson. He was very knowledgeable regarding the vehicle's features. I would recommend More

by Daedwards
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Watson, Devin Sheldon
Jan 22, 2018 -

Southern Acura Newport News responded

Thank you so much for sharing your feedback of your experience working with Sheldon! We hope you have a great day!

January 18, 2018

Love y’all so much They were the best. Kept me laughing while I was waiting on my service and making sure I was happy with everything. I will always come Back with ser More

by Coreytheblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Rodgers, Sean Wales, Derrick Anthony Nichols, James Bland, Charlie West Miles III
Jan 22, 2018 -

Southern Acura Newport News responded

We are so glad you found our staff so entertaining while waiting on your vehicle's service! We look forward to your next visit! Take care!

January 17, 2018

Great Customer Service I have always been pleased when taking my 2013 Acura MDX in for service. Sean Wales has always gone above and beyond to make sure everything is alway More

by Cspaulding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wales
Jan 18, 2018 -

Southern Acura Newport News responded

We're happy Sean has delivered great customer service and taken good care of your vehicle. Please don't hesitate to reach out if there's anything additional we can do for you!

January 14, 2018

Positive, supportive, and enjoyable I had a wonderful experience. Devin was attentive but not pushy. He was supportive and focused on providing exactly the car I wanted. Quality Salesman More

by Happy mom, 306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Tippett, John Rooney Jr., Devin Sheldon, Chris Meyer
Jan 16, 2018 -

Southern Acura Newport News responded

We are so pleased you enjoyed your visit to Hall Acura Newport News! It is great that Devin was able to take such great take care of you! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2018

Great service Great customer service. Good peoples to work with. They help me what I neded. Rest smile and helpfull. Recommend the customer canes here. Will co More

by Rodney.coles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney Jr., Devin Sheldon, Chris Meyer
Jan 14, 2018 -

Southern Acura Newport News responded

Rodney, we're happy our team delivered great customer service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2018

Wonderful process with all at Hall, especially Devin Sheldon Wonderful process at Hall Acura, especially with Devin Sheldon. We have bought 2 new cars from him since moving here four years ago. We will continu More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service and John in Finance, Travis Tippett, Devin Sheldon
Jan 12, 2018 -

Southern Acura Newport News responded

Thanks for the great review and rating! We truly appreciate your continued business over the years, and we're looking forward to your next visit!

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