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Southern Acura Newport News

Newport News, VA

4.8
920 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 920 reviews

July 14, 2018

Phenomenal customer service Katie Carstens was very accommodating to my last minute needs. The service department gave me two state inspections, kind, professional, efficient ALL More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the names of the people in service department but ALL were great, Daryl Hoe, Katie Carstens, Ray James
Jul 19, 2018 -

Southern Acura Newport News responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit! Take care!

July 07, 2018

Purchase of previously owned vehicle Devin was awesome! Honest. No bs. It was a pleasant car buying experience. Fair price. Exactly what I was looking for. Highly recommend. Chris was ef More

by Lindabb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jul 17, 2018 -

Southern Acura Newport News responded

Hello, we are so happy to read such a great review about Hall Acura Newport News! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 30, 2018

A great buying experience Just purchased my second MDX from Hall Acura. Devin and Chris were a pleasure to work with and made the process quick and easy for us. More

by MDXfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jul 02, 2018 -

Southern Acura Newport News responded

We're happy to hear you had such a positive experience with our team! If you ever need anything additional, please let us know!

June 21, 2018

Service was great! Mr. Devin Sheldon was a great help in assisting me with buying my 1st car. He explained everything i need to know and was very friendly, patient and More

by Iya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Jun 27, 2018 -

Southern Acura Newport News responded

We really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hall Acura Newport News

June 15, 2018

Very Happy A big thank you to Devin Sheldon for helping me get exactly what I was looking for. I highly would recommend my friends and family to go to Hall Acura More

by Redskinsfan79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Jun 22, 2018 -

Southern Acura Newport News responded

Hello, thank you so much for your positive comments about Hall Acura Newport News! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

June 15, 2018

Outstanding This is the 2nd car purchased from Hall Acura and Devin Shelton. Dwvin made both purchases as easy as possible. He always focuses on what his custome More

by Em2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon
Jun 22, 2018 -

Southern Acura Newport News responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2018

I love Hall Acura I came to Hall Acura all the way from Virginia Beach and had the most amazing experience. Devin Sheldon was an amazing sales representative and helpe More

by Maddie.Rogers21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jun 15, 2018 -

Southern Acura Newport News responded

Maddie, thank you for sharing your positive experience! We are happy to hear that Devin was helpful. We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2018

Great experience We had a great experience purchasing a new car. Devin Sheldon is absolutely excellent; Polite, friendly, highly professional, very patient. He always More

by SJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jun 15, 2018 -

Southern Acura Newport News responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Newport News! We hope to see you soon!

June 03, 2018

Hall Acura Newport News This was an excellent buying experience. This is the third car that we’ve bought here and I would not go any where else to purchase a car. I love the More

by McDHig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney Jr., Devin Sheldon, Chris Meyer
Jun 12, 2018 -

Southern Acura Newport News responded

Congratulations on your new vehicle! We're glad you had such an excellent buying experience! If you have any further questions, please give us a call. We're always happy to help!

June 01, 2018

Efficient Devin Sheldon was a good salesman. He tried to make it a little less bad by being quick and efficient. I had hoped he could give me a better price a More

by Elle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Duncan, Chris Meyer
Jun 30, 2018 -

Southern Acura Newport News responded

Elle, Thank you for stopping in at Hall Acura Newport News. We appreciate all of our customer’s feedback, and apologize your experience was less than positive. We would like to understand the situation in more detail and address your concerns as soon as possible, but have been unsuccessful in locating your contact information. At your earliest convenience, please contact our General Manager,Travis Tippett , at 757-886-7065, to allow us the opportunity to correct our mistakes. Thank you for your time – we look forward to speaking with you soon. Thank you.

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