Southern Acura Newport News

Upon arriving at Hall Acura we were promptly greeted by a very friendly Russell Rowe. Russell was very well informed and answered any questions we had. After the test drive Ed Burrows came over and also tal very friendly Russell Rowe. Russell was very well informed and answered any questions we had. After the test drive Ed Burrows came over and also talked to us about the Acura experience. We still had other vehicles we wanted to see, but we left Hall Acura with the knowledge that if we do decide to purchase a Acura we would be taken well care of even after the sale. Thank you Russell and Ed. More

My husband and I have been dealing with Mr. Duncan at My husband and I have been dealing with Mr. Duncan at Hall Acura for years. Mr. Duncan is a true professional when it comes to dealing with custom My husband and I have been dealing with Mr. Duncan at Hall Acura for years. Mr. Duncan is a true professional when it comes to dealing with customers. He is honest, intelligent and makes customers feel really special. In fact, the Hall Acura dealership makes customers feel they are purchasing a wonderful automobile and the business stands behind their cars 100%. I never hesistate to recommend Hall Acura and Mr. Duncan. He calls my husband periodically to make sure we are very satified with our vehicle. Hall Acura must realize the Mr. Duncan is a very important asset to their business. Mr. Duncan is a true reflection when it comes to dedication and hard work to help out ordinary people. Your Customer For Life, Ernestine More

I received excellent service at this dealership. Korbie was very patient with me and answered all of my questions. Korbie took his time with me & was not pushy at all. I really appreciated that. It had b was very patient with me and answered all of my questions. Korbie took his time with me & was not pushy at all. I really appreciated that. It had been 10yrs since I purchased a car but I do recall the experience as being a very long one. This time it did not take as long and the whole process was very organized. Everyone was very kind & knowledgeable. I most certainly recommend doing business with this dealership. More

Mr. Duncan was awesome in helping my daughter in purchasing her car. He was creative, patience and effective in helping her getting the car she wanted. He was not pushy or overbearing, but caring. purchasing her car. He was creative, patience and effective in helping her getting the car she wanted. He was not pushy or overbearing, but caring. I have recommended him to some of my friends. Give him a raise, he deserves it!!!!!!! More

This is the fifth car that I have purchased from this This is the fifth car that I have purchased from this dealer. I had a very positive buying experience with Mr. Jackson; he was extremely helpful and This is the fifth car that I have purchased from this dealer. I had a very positive buying experience with Mr. Jackson; he was extremely helpful and listened to what I needed and he did not force his views on me. I appreciate his professionalism. Also, I returned to this dealer because of the excellent service department and the overall care to my car and attention to my needs as a customer. More

I was very pleased with my overall experience at Hall Acura when purchasing my new 2009 MDX. Their honest, no pressure sales technique was both comforting and re-assuring. As a single female, I felt li Acura when purchasing my new 2009 MDX. Their honest, no pressure sales technique was both comforting and re-assuring. As a single female, I felt like my salesman, Korbie Jackson, was genuinely concerned with making sure I was getting a fair deal as well as the car I wanted and needed. I would recommend this dealership to anyone looking to buy a new or used car. More

I decided to purchase a Toyota MR2 through Hall after tracking the price online, when I saw it had dropped $2500 one Saturday, I went in to check it out. It was raining when I got there, and Korbie showe tracking the price online, when I saw it had dropped $2500 one Saturday, I went in to check it out. It was raining when I got there, and Korbie showed up with an umbrella very soon after arrival. After a test drive, we started discussing price, playing the back and forth game with the sales management. Word from the managers claimed the price was a mistake (rather suspect), but we negotiated a price about $600 higher than what the sale price was. There was a problem with the car after delivery that required a toyota dealership's involvement, but hall paid for the repair, and in the end, I have a car I am very happy with. More

Well my wife and I purchased another Acura from Hall Acura of Newport News. Sales and finance was a breeze as usual. The vehicle is beautiful with great quality and low depreciation. The experience a Acura of Newport News. Sales and finance was a breeze as usual. The vehicle is beautiful with great quality and low depreciation. The experience at Hall was very nice. The general manager gave us a realistic deal. If you are in the market for a Acura, don't waste your time going elsewhere. Hall is the place to go. We know, we have purchased FIVE new Acuras from Hall. More

Daniel definitely took care of me from the time I entered the dealership and even after I left. He called me back to make sure the car was running properly and asked if there was anything else he could do fo the dealership and even after I left. He called me back to make sure the car was running properly and asked if there was anything else he could do for me. I really recommend this Acura dealership and would definitely go there again for anything I might need in the future. More

I would like to express my fondest gratitude for the service and level of professionalism shown to me on a recent purchase. The Internet Team at the Newport News location is the best ever. Mr. Sutton ma service and level of professionalism shown to me on a recent purchase. The Internet Team at the Newport News location is the best ever. Mr. Sutton made sure that the process went smoothly as possible. Making sure also that we stayed within our purchasing guidelines was met. We were informed every step of the way. Finding the most reliable vehicle for the amount of money was also priority. The sale initially started on the internet with a few short questions and application for the pre-approval process. This was followed by a phone call to set an appointment with the Internet Team. After visiting the showroom, I immediately knew that we had made the right choice of doing business with Hall Acura of Newport News Va. Meeting Mr. Sutton and Mr. Hoe was just like making two new friends. Now, who wouldn't want to rely on a friend to give them the very best in making the right choice in purchasing? Nothing had change since my daughter purchased at the same location in 2007. Same GREAT SERVICE!! Makes purchasing a joy instead of a pain from annoying salespersons. If there is someone out there that has special needs, this is your place to do business. Knowledgeable salepersons, courteous, efficient in providing great customer service. These guys really know how to conduct business. Mr. Sutton kept in close contact until the deal was completed. I would also like to thank Kim Shourds for finalizing the deal. Thanks, Mr. Hoe for the knowledge and explaining the function of the features. We have gotten great service thus far... More