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Southern Acura Newport News

Newport News, VA

4.8
1,241 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Acura Newport News is excited to assist you with all your automotive needs. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12501 Jefferson Ave

Newport News, VA

23602

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Showing 1,241 reviews

November 09, 2017

Very easy to deal with. I would rate my experience at Hall Acura 5/5. I dealt with a brand new salesman, who was very nice and able to answer all of my questions. He stayed l More

by AQW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon Watson, Orlando "OV" Vincent, Daryl Hoe, John James Privett, Chris Meyer
Jan 25, 2018 -

Southern Acura Newport News responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Hall Acura Newport News works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

November 06, 2017

Great Experience Devin Sheldon was very helpful, honest, and went out of his way to make my car buying experience both stress-free and positive. Two thumbs up! More

by KellyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Sheldon, Chris Meyer
Jan 18, 2018 -

Southern Acura Newport News responded

Hello Kelly! Thank you for stopping in at Hall Acura Newport News and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon!

November 05, 2017

Great Service and Great People Went to Hall Acura to get some work done on my car and I just appreciate the outstanding service I received from Mr. Bland and his support team at Hal More

by TCombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 18, 2018 -

Southern Acura Newport News responded

Greetings! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 03, 2017

Routine service I scheduled an appointment for a B1 service. Everyone was professional and courteous. The service was done on time and quickly. I was completely satis More

by Charles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Hi Charles. We are glad to hear that you were happy with our service - that kind of feedback can go a long way. Hall Acura Newport News appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Hall Acura Newport News.

November 03, 2017

Tire rotation Outstanding customer service job well done, professional all the way. Great job always a great pleasure to come in and have my car service and receive More

by SSS 4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Good afternoon! Thank you so much for your kind comments. Hall Acura Newport News is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again for the highly praised review.

November 03, 2017

Service Department is outstanding The service department is the best part of this dealership. Service writer James Bland (JB) is very knowledgeable, friendly and always gets the job d More

by Sidweiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Greetings ! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 03, 2017

Great service Mr. Bland always goes out of his way to help me get my Acura in tip-top shape. He is very trustworthy and friendly. I would recommend Mr. Bland and hi More

by Jcbroks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Hello! Hall Acura Newport News would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with James Bland and the team! Thank you again for your review.

November 03, 2017

I Worked with J B Bland who was extremely helpful. JB Bland explained all the service in detail and made an out of town customer feel at home. my service was an all day affair and Bland kept me updated More

by EmilyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 11, 2018 -

Southern Acura Newport News responded

Greetings Emily! Thank you for stopping by Hall Acura Newport News. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

November 01, 2017

Acura Newport News, the best! This is the 4th Acura service department that I’ve brought my RDX to. We’re a military family and move quite a bit and this dealership has, by far, be More

by Julie2014
Recommend Dealer
Yes
Employees Worked With
James Bland
Jan 10, 2018 -

Southern Acura Newport News responded

Thanks for the positive feedback Julie! It was our pleasure servicing your Acura RDX and we would be happy to help with any future vehicle needs. We encourage you to ‘Like’ us on Facebook to stay abreast of news and monthly service specials as it would be great to see you again soon. Hall Acura Newport News would like to genuinely thank you for taking your time to share your experiences with us. Happy driving!

October 28, 2017

the atmosphere and service is tops! My visits at this Hall Acura in the pass 3 years has been tops. The atmosphere and customer service rates 5 stars when you have to wait for your vehi More

by aj59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bland
Dec 21, 2017 -

Southern Acura Newport News responded

AJ, thank you for your complimentary feedback of Hall Acura Newport News. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

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