Southern Acura Newport News

Always a pleasant experience Always quick, fast and friendly service when I bring my car in for service! JB is that guy for service. I always wait for my car to be serviced and JB Always quick, fast and friendly service when I bring my car in for service! JB is that guy for service. I always wait for my car to be serviced and JB keeps me informed of the status along the way. They also do their best to get in you and out as fast as possible. The clean up is a bonus, also! Not all dealerships provide this service as a courtesy. More

Smooth auto buying. My main goal for buying a car today was for my 16 year old. I'm a single mom and wanted to go to a dealership where i could feel comfortable and conf My main goal for buying a car today was for my 16 year old. I'm a single mom and wanted to go to a dealership where i could feel comfortable and confident on negotiations. My sales team, Devin Sheldon and John Rooney at Hall Acura Newport News gave me just that and more. Thank you Devin for all your support and hard work that you did for me and my son today. We were able to go home in our new car with smiles the whole way. I highly recommend this dealership and sales team. Sincerely, The proud owner of a vehicle from Hall Acura Newport News More

Excellent service and staff Wonderful & excellent service. Real genuine caring staff memebers. My go to spot for all my car needs. And will continue to come to HALL Acura Newport Wonderful & excellent service. Real genuine caring staff memebers. My go to spot for all my car needs. And will continue to come to HALL Acura Newport News . More

Hands down the best car buying experience I’ve had!!! Everyone was so nice and attentive from start of process to signage of paperwork ( from sales consultant Devin Sheldon to finance and general manager� Everyone was so nice and attentive from start of process to signage of paperwork ( from sales consultant Devin Sheldon to finance and general manager🙂) not to mention the process was quick and easy too!! Staff was welcoming and accommodating and searched for best deals. Would definitely recommend to anyone looking for uncomplicated hassle free car buying experience!! Chris Meyer & Travis Tippett were awesome too.....just to name a few More

Acnaste Service call 1999 TL 3.2 Black I would like to recognize Mr. J.B. for outstanding service, making me feel special during my service needs at Hall Acura, Newport News, VA. Top notch I would like to recognize Mr. J.B. for outstanding service, making me feel special during my service needs at Hall Acura, Newport News, VA. Top notch Customer Service and a true professional who makes sure it is done right the first time. Bravo Zulu! Sincerely, Danny R. Williams More

Great Customer Service Hall ACURA is such a great place. I still can remember my first day. I am very keen on great customer service and I have always been treated with resp Hall ACURA is such a great place. I still can remember my first day. I am very keen on great customer service and I have always been treated with respect. I get the red carpet treatment and so does everyone I’ve sent there. I really appreciate the wonderful customer service that JB & the rest of the crew gives More

What a great experience Devin Sheldon was so great to work with. Everyone was very cheerful and very helpful. Highly recommend if you are looking for a new car! Devin Sheldon was so great to work with. Everyone was very cheerful and very helpful. Highly recommend if you are looking for a new car! More

Friendly and fast my consultant was very friendly and courteous. so was the person at the counter and the service was super Speedy I was in and out in a matter of minut my consultant was very friendly and courteous. so was the person at the counter and the service was super Speedy I was in and out in a matter of minutes More

Excellent Service DepRtment Visited service department today for routine maintenance. The appointment was made during initial contact. The appointment was made for the next day. Visited service department today for routine maintenance. The appointment was made during initial contact. The appointment was made for the next day. Contacting the service department is always quick, professional, and personal. The service reps I dealt with today included JB and Shawn. The work was completed within the timeframe scheduled. I was kept informed throughout the process. I paid for the service and was out of there quickly. More

Blessed Words cannot describe how I felt/feel about the gentlemen that helped me from begining to end. if I had to do it again I would choose Hall Acura Newp Words cannot describe how I felt/feel about the gentlemen that helped me from begining to end. if I had to do it again I would choose Hall Acura Newport News...Thank you Sheldon, Travis,John and Chris we toasted with a pretzel how cool was that... I was not feeling the car that I first requested called them the next morning and they jumped right on it and made my dream come true I got a Lexus IS 250 and I love it. These four men were sent from heaven just for me. I challenge you, if you are looking to buy ask for them. Sheldon have called numerous times to check in on me and the car. And wished me a happy valentines day Many Blessings Robin H. Hartwell More