Southern 441 Nissan
Royal Palm Beach, FL
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Thankful and Happy Bob was helpful, quick and friendly. Such a pleasant experience. We communicated through text message before i drove to the dealership and sorted out Bob was helpful, quick and friendly. Such a pleasant experience. We communicated through text message before i drove to the dealership and sorted out almost everything before arrival. I test drove the car which was kept in beautiful condition and Bob thoroughly explained each of the features. The gentleman who did my car loan was also very friendly. We had a great conversation, very smart man who provided a better rate than the financing i came in with. Would definitely do business with these people again. I felt that i left with a great vehicle, deal and experience. More
Customer Service Experience When Nissan441 took over the old company, I took my car for service one day. I walked in and no one greeted me or say nothing to me. Even though I was When Nissan441 took over the old company, I took my car for service one day. I walked in and no one greeted me or say nothing to me. Even though I was the only person that walked in at the time. I am not sure why. I always have to stand there for a while before someone said how can I help you. I always get frustrated and wanted to go and try another dealership for my services. I always tell my wife of how they treated me. I had a BMW recently. when I go to BMW, as soon as I walked in the door, the employee always greeted me. That's customer service. However, when Mr. Robert Mcdonald is here, everything changed. I remember the first time I meet him, within second He greeted me and said " Sir, someone will be right with you". And that someone turned out to be him. He is very polite, delightful, amicable, professional and willing to help. My wife and I purchase a Nissan pathfinder and we were having problems figuring out the Bluetooth. I went to Nissan with my wife and kids. I walked in the service department. Again, within seconds Mr. Mcdonald said " Sir, I am finishing with a client and someone will be right with you". to my surprise that someone was him again. Even though he said someone will be right with you, no one else came but him. He came outside after he was done and help us with the Bluetooth. Now I know if my car has a problem whom to go too: Mr. Robert Mcdonald. I am not looking for everyone to drop everything that they are doing when someone walked in the door, however; greeting the customer and let him or her know that someone will be with them is crucial. Again, Mr. Robert Mcdonald is a great employee and he is an astounding asset to Nissan441. More
Great new OWNER with a great new GM Bought a vehicle and cannot believe how easy, fun, and transparent when I bought my brand new Nissan! Mike Pennachio the Owner was excellent and p Bought a vehicle and cannot believe how easy, fun, and transparent when I bought my brand new Nissan! Mike Pennachio the Owner was excellent and personable! And then Ron Mayhall the GM took time to sit with me and my family to find the best possible financial package for us. He could have done like every other dealership and not show care to our situation, but Ron Mayhall didn’t he made sure we just weren’t another sale. Thank you to the sales team of Southern 441 Nissan! More
Great Dealer I was looking for a van and found one at this dealership. As soon as I met Steve Cobb and saw the vehicle I knew that this was where I wanted to get m I was looking for a van and found one at this dealership. As soon as I met Steve Cobb and saw the vehicle I knew that this was where I wanted to get my new vehicle. Steve was very personable and very easy to work with. Rodney from accounting was just as great when I had to sign all the paperwork. I would definitely go back to Southern 441 Nissan and recommend them to people who ask. The only reason I rated them 4 stars instead of 5 for the price was because they weren't really willing to negotiate on the price of the vehicle. This was not Steve's fault he tried to get us everything we asked for and they did eventually agree to a lower the price slightly. Another great thing was that they gave me full asking price for my trade in which was amazing. All in all this was one of the smoothest and easiest times I have had purchasing a vehicle. More
Vehicle Purchase We drove from Dunnellon, FL down to purchase a 2017 Titan XD SL Cummings Diesel with less than 6000 miles. This truck was exactly as advertised with n We drove from Dunnellon, FL down to purchase a 2017 Titan XD SL Cummings Diesel with less than 6000 miles. This truck was exactly as advertised with nothing hidden and no sales pressure at all. We arrived around 4 PM on a Sunday, closed the deal that day and headed home Monday morning. Very impressed with the integrity of this dealership and professionalism shown to my wife and I. We would definitely recommend using this dealership for your vehicle needs. I might mentioned that several NISSAN Dealers in our area stated that it would be impossible to purchase a vehicle like ours at the price quoted in the advertisement from Southern 441 Nissan Dealer. Boy, were they wrong ! Guy Seago More
Southern 441 Nissan excellent service Bryan Johnson always makes sure I get the best service. I only take my Nissan to Southern 441 Nissan, they are the only decent one in Palm Beach count Bryan Johnson always makes sure I get the best service. I only take my Nissan to Southern 441 Nissan, they are the only decent one in Palm Beach county. More
It was beyond excellent thanks to Josh Bourget I had hit a huge bolt out on Southern Blvd about 6:30 a.m. I pulled into the dealership service department and Josh was there. He got me a car so I I had hit a huge bolt out on Southern Blvd about 6:30 a.m. I pulled into the dealership service department and Josh was there. He got me a car so I could get home and a little over an hour later I had a new tire installed on my car and it was ready to go. He was very friendly and made me feel at ease with the experience I had just had. More
Always a pleasure Bryan Johnson is such a pleasure to deal with. Treats you like family,fun to talk with and he is a lefty,awesome! Will ask for him when I come back Bryan Johnson is such a pleasure to deal with. Treats you like family,fun to talk with and he is a lefty,awesome! Will ask for him when I come back. More
Great Problem with the passenger side air bag. The problem was solved immediately by the tech. Found the wiring harness was disconnected due to a glass case Problem with the passenger side air bag. The problem was solved immediately by the tech. Found the wiring harness was disconnected due to a glass case that had been missing for 4 months and disconnect the wiring harness when seat was adjusted. There was no charge for this which was appreciated. More