Southeastern Honda - Service Center

above and beyond Service Consultant Allison Ortner went above and beyond to help resolve an ongoing problem with drive shaft and front suspension. A couple weeks afte Service Consultant Allison Ortner went above and beyond to help resolve an ongoing problem with drive shaft and front suspension. A couple weeks after the warranty expired, service department was able to pinpoint the problem. Allison went to work for us and arranged for a large portion of the bill to be covered under "Customer Goodwill." She did all this in a professional manner with a smile on her face. More

Quick Made an appointment and was out in 30 minutes. Service reps helped with diagnosis and parts order. Price is more at dealerships, but quality has a pri Made an appointment and was out in 30 minutes. Service reps helped with diagnosis and parts order. Price is more at dealerships, but quality has a price. Highly recommend. More

Efficient, friendly, knowledgeable Trustworthy, great to deal with the employees, they are very conscience of my time and seem to respect it. Very good at their job and they do their jo Trustworthy, great to deal with the employees, they are very conscience of my time and seem to respect it. Very good at their job and they do their job as if they enjoy working there. I especially like working with Josh (I hope I got his name right) More

My Continued Good Service at Southeastern I arrived at Southeastern Honda 5 minutes prior to my appointment; first Kristen then Allison quickly updated my vehicle's data, then I went to the lo I arrived at Southeastern Honda 5 minutes prior to my appointment; first Kristen then Allison quickly updated my vehicle's data, then I went to the lounge area to wait. Less than one hour later Allison told me my vehicle was ready; outstanding! More

Josh looked out for me. I arrived early because I thought traffic would be bad. Josh processed me early and answered all my questions patiently regarding my change of addres I arrived early because I thought traffic would be bad. Josh processed me early and answered all my questions patiently regarding my change of address for my warranty and recalls etc. More

Amazing customer service from Bernadette! Amazing customer service from Bernadette! She went above and beyond to make sure I was taken care of. From calling in the morning to make an appointme Amazing customer service from Bernadette! She went above and beyond to make sure I was taken care of. From calling in the morning to make an appointment and then showing up in the afternoon for my appointment, Bernadette was friendly, professional, and helpful! More

Still in process I hope we get to amend our review. They fixed the door handles as we needed, but now the windows will not roll down. Will be bringing the car back to I hope we get to amend our review. They fixed the door handles as we needed, but now the windows will not roll down. Will be bringing the car back to set it right. More

Honda the way it should be. Fast Wi-Fi, comfy waiting room, short wait time. It. was productive Friday morning.Great service: timely, professional and friendly.The entire service Fast Wi-Fi, comfy waiting room, short wait time. It. was productive Friday morning.Great service: timely, professional and friendly.The entire service department is usually friendly and professional. More

Great service I received great service, amazing customer service and would recommend it to everyone. I was helped on a timely manner and all my questions were answ I received great service, amazing customer service and would recommend it to everyone. I was helped on a timely manner and all my questions were answered More

Great service: timely, professional and friendly I bought my Honda at this dealership and have had all service appointments here. The entire service department is usually friendly and professional. M I bought my Honda at this dealership and have had all service appointments here. The entire service department is usually friendly and professional. My last visit was about a special concern and resulted in a large part replacement. Surprisingly it took 2 days only with no hustle at all for approvals, paperwork, etc. Kristen helped me with everything. Her communication was exceptional through all stages which helped me a lot to plan my schedule ahead. Great service - highly recommended! More