Southeastern Honda - Service Center
Palm Bay, FL
622 Reviews of Southeastern Honda - Service Center
Allison Ortner is the best customer service person! I have been coming to Southeastern Honda since 02 when we bought our first Honda odyssey we have now bought five from you over these last 18 years. Yo I have been coming to Southeastern Honda since 02 when we bought our first Honda odyssey we have now bought five from you over these last 18 years. You can’t get better customer service than Alison! More
Knowledgeable and Professional Upon my arrival I was greeted right away by Service Consultant Kyle Gardner. Was scheduled for oil change and tire rotation. I also requested servi Upon my arrival I was greeted right away by Service Consultant Kyle Gardner. Was scheduled for oil change and tire rotation. I also requested service to check out my phone command on the console. Time took a little longer than expected due to issue with phone command. Service contacted Honda and was able to fix issue. More
Service was timely and friendly. Lounge is clean. Restriction was clean. Like the coffee machine. When we went to Honda in Stuart they always did a quick ca was timely and friendly. Lounge is clean. Restriction was clean. Like the coffee machine. When we went to Honda in Stuart they always did a quick car wash that was a nice touch More
great!!! Very professional and personal. everything went very well do not know what to add to that Allison is great! and all the other employees are good and courteous. I love Palm bay H everything went very well do not know what to add to that Allison is great! and all the other employees are good and courteous. I love Palm bay Honda More
Service review Very organized process. Nice waiting area. Service provided in an efficient manner. Clear explanation of work performed and estimates for future work Very organized process. Nice waiting area. Service provided in an efficient manner. Clear explanation of work performed and estimates for future work recommended at the next service date.. More
Oil and Inspections - Quick and Flexible I worked with Bernadette to get my Civic a multi-point inspection and the recommended work resulting from the inspection done within a 24 hour period. I worked with Bernadette to get my Civic a multi-point inspection and the recommended work resulting from the inspection done within a 24 hour period. This was by far the fastest service I've ever had, and I was pleasantly surprised that I was able to leave my car overnight to be worked on first thing the following morning. Thanks! More
Diagnostic Check Requested diagnostic check for possible ignition malfunction. Car was kept over night for diagnostic checks under various operating conditions. Kyle k Requested diagnostic check for possible ignition malfunction. Car was kept over night for diagnostic checks under various operating conditions. Kyle kept me appraised throughout the entire process. Very satisfied with the outcome. More
Service with a smile and Follow up I have dealt with a Kyle a few times and the rest of his team at Southeastern Honda and was given fast courteous service and follow up without a hitch I have dealt with a Kyle a few times and the rest of his team at Southeastern Honda and was given fast courteous service and follow up without a hitch ..I was very happy because I have never dealt with other dealerships that even came close to giving me the service after the sale like Southeastern Honda ...It is true ly the best I was ever treated ...I was treated the exact same way that I would treat a customer if the shoe wS on the other foot...I feel as though I could call on Kyle or any other member of the team and get the exact same service no matter whom I called and my concern was taken seriously and dealt with , I would never hesitate to refer the dealership as well as the team and Kyle that keeps on giving after the service..Ty all More
Oil change Allison always takes great care of me. Trust her 100%. Excellent service from her all the time. She’s a huge asset to your company. Allison always takes great care of me. Trust her 100%. Excellent service from her all the time. She’s a huge asset to your company. More
Extended warranty search Amanda researched all my concerns and found them all covered under my extended warranty that I forgot I had, saving me a lot of money. Also, if not f Amanda researched all my concerns and found them all covered under my extended warranty that I forgot I had, saving me a lot of money. Also, if not for the service manager Cheryl driving with me and listening to my car and asking me about my warranty, I wouldn’t have even thought to ask if anything was covered. Great customer service. More