Southeastern Honda - Service Center

First time using the Service Center I was really impressed. I scheduled a time for maintenance and it was completed quickly. Everything was completed quickly and met the time estimates I was really impressed. I scheduled a time for maintenance and it was completed quickly. Everything was completed quickly and met the time estimates. The 50 point check was well done and easy to read. The waiting area was clean and comfortable. More

battery problem Service manager did an a great job fixing the problem.I would recommend southeastern Honda for service o any car.Thank you Donna for the quick service Service manager did an a great job fixing the problem.I would recommend southeastern Honda for service o any car.Thank you Donna for the quick service. More

excellent service I have been going to southeast Honda for the past 17 years. Excellent service writers and mechanic “Justin” best in industry!!! I will continue to use I have been going to southeast Honda for the past 17 years. Excellent service writers and mechanic “Justin” best in industry!!! I will continue to use and recommend Southeastern Honda to everyone I know. More

Always Awesome! We have used this Dealer for years and will continue to use it for many more years!!!!! We love everything about it! Would recommend to everyone! We have used this Dealer for years and will continue to use it for many more years!!!!! We love everything about it! Would recommend to everyone! Thank You! More

Wasted my time I had an appointment on Saturday to fix my radio that kept freezing. When I arrived a customer representative( Allison I think) told me that they don’ I had an appointment on Saturday to fix my radio that kept freezing. When I arrived a customer representative( Allison I think) told me that they don’t do these types of appointments on Saturdays because Honda is closed on the weekends. I asked if the scheduler should have known this so my time wasn’t wasted. Allison responded with no and that it is her job to know it. I had to reschedule for Monday. More

No Salesmen available to speak with about a new vehicle My oil change went great. Thereafter I had hoped to speak with a salesman about all the aspects of trading in my 2017 Civic for a 2019 CRV but no-one My oil change went great. Thereafter I had hoped to speak with a salesman about all the aspects of trading in my 2017 Civic for a 2019 CRV but no-one was available. I couldn't believe how many people passed by me without offering if they could help. It was amazing to see two gentlemen sitting in their cubicles as I repeatedly passed by and no word from them. Finally a lady came down from upstairs and I mentioned to her that no-one had helped. I told her that I've gotten several emails & USPS mail from Mr. John Malloy about trading my vehicle in, however, it was obvious that no-one cared enough about their customers to come over and at least explain they would be with us as soon as they could. She then went to Mr. Malloy's office and retrieved Mike Burris. Mike had been sitting with another couple, but left them & took me outside to view the 2019's, but because he was busy helping others before me I didn't wish to keep him. He advised me to come back in on Tuesday. Well I'm 20 miles from your dealership so easier said than done, and today's a busy day of course. All in all, I was disappointed that I couldn't test drive a vehicle as well as view some numbers on what it would've taken for a trade-in. Big mistake Honda ! More

Great Experience Overall Had some major sensor issues going on with our brand new Honda they fixed the sensor free of charge. Will definitely return in the future Had some major sensor issues going on with our brand new Honda they fixed the sensor free of charge. Will definitely return in the future More

Oil change Great customer service. Car was ready to go in a short period of time. Associate mentioned that I would get a tire rotation also. Called when ready. Great customer service. Car was ready to go in a short period of time. Associate mentioned that I would get a tire rotation also. Called when ready. More

Service The customer service rep was pleasant, explained the service, an explained the service on my car. I will let everyone know the good service I received The customer service rep was pleasant, explained the service, an explained the service on my car. I will let everyone know the good service I received. More

Excellent Service! I moved to Melbourne from Virginia where the Honda dealership took excellent care of me and my car. I am SO pleased that I contacted Southeastern Hond I moved to Melbourne from Virginia where the Honda dealership took excellent care of me and my car. I am SO pleased that I contacted Southeastern Honda to continue servicing my vehicle. They are friendly, knowledgeable, fast, and make me feel like I (and my vehicle) matter to them. I highly recommend this dealership/service department to anyone! More