Southeastern Honda

The Southeastern Honda dealership employee behavior was threatening and offensive. On Labor Day 2013, some family members and I visited Southeastern Honda. Salesman Scott Toon showed us the 2013 Civic LX threatening and offensive. On Labor Day 2013, some family members and I visited Southeastern Honda. Salesman Scott Toon showed us the 2013 Civic LX Auto Sedan. Afterwards we went inside to discuss a potential deal. After I pointed out that Scott's first offer was higher than the online price he summoned one of the sales managers named Chris. The manager confirmed the online price but told us that the $500 rebate on the Civic was no longer valid as the dealership just happened to exhaust its allocation of rebate dollars the previous day. Despite this, I attempted to negotiate a better deal. Scott Toon did not like me questioning his pricing and even made irrelevant defensive statements such as - the dealership sold 60 cars the day before, and, he has been selling cars for 45 years. He even stated that the sales manager wanted me thrown out if I continued to disagree with their pricing. Undeterred, I continued to try to get a better deal and did not believe Scott Toon when he said that the current pricing made the dealership no profit. Finally, Scott Toon stood up and yelled at us. He was belligerent in his rant about me not wanting to accept his offer. The he left. His behavior was unprofessional and verbally abusive. Afterwards, I wanted to discuss the way we were treated to a manager. I asked two other salesman to send over a manager but they did nothing. I then went and asked the group of about 15 salesman standing around the showroom to identify a manager. Then finally, an individual stepped forward and said he was a manager. He did not offer his name. I asked him if yelling at the customer is acceptable at this dealership. His reply was that I told the salesman (Scott Toon) that he was a liar. Once again, I addressed the fact that we were yelled at and once again the manager said that I called the salesman a liar. The treatment we received was unbelievably inappropriate. The actions of Scott Toon, Sales Manager Chris, and the rest of the Southeastern Honda Team clearly show that 1) you cannot attempt to negotiate a better price like you can at every other car dealer, 2) if you disagree with the dealership pricing they will say you called them liars, 3) the customer is not their main focus, and, 4) management condones verbal abuse towards the customer. We will never return to Southeastern Honda and are seriously contemplating filing formal charges. More

We purchased our first Honda - a CRV in early July, 2013 from Nick George at Southeastern Honda. Southeastern was our first stop in a long day of comparison shopping for a new vehicle. Nick's no pressure from Nick George at Southeastern Honda. Southeastern was our first stop in a long day of comparison shopping for a new vehicle. Nick's no pressure approach, friendliness and Honda's product brought us back later that day to leave the lot with the first Honda we have ever owned. It has been about a month of driving and every day it is a great driving experience. I would HIGHLY recommend Nick to anyone looking for a great deal and no pressure car buying experience. More

I went into the dealship to drive a used CRZ and found I loved driving it as much as I loved the looks. We were able to come to acceptable terms so I drove it home. Everyone I came in contact with was ver loved driving it as much as I loved the looks. We were able to come to acceptable terms so I drove it home. Everyone I came in contact with was very friendly and helpful. I'd highly recommend the dealership to anyone looking for a new car. More

I would highly recommend this dealership when looking for a car. I originally emailed an inquiry about a Honda accord and got a quick response. They had the car I wanted and gave me the price. A couple days a car. I originally emailed an inquiry about a Honda accord and got a quick response. They had the car I wanted and gave me the price. A couple days later I came to the dealership to fill out the papers and in a few hours everything was worked out. I love my new Honda accord. The gentleman in financing was great and made everything easy. Nick George was great to work with and he made sure the car I wanted was there. He was very professional and was able to help me get close to the price I wanted. My parents have a bought a car from them and now I have. I'll recommend them to anyone looking for a car. More

My husband and I purchased a Honda Odyssey from Gus in April 2013. We are from NY and our old Honda Odyssey was ready to be put to rest after 130,000 miles, many extensive trips, and a number of moves! Gu April 2013. We are from NY and our old Honda Odyssey was ready to be put to rest after 130,000 miles, many extensive trips, and a number of moves! Gus was more than courteous and gracious to us and he was very knowledgeable about the vehicle. He patiently demonstrated to us how the interior systems were updated. He set up our phones through Bluetooth. The dealership gave us a fantastic trade-in deal. Thank you for making this experience simple and pleasant. More

Tim McDermott has been our sale representative on all our lease Honda since 1997. His knowledge and experience with Honda product especially Accords are above reproach. He knows his subject and explains it t lease Honda since 1997. His knowledge and experience with Honda product especially Accords are above reproach. He knows his subject and explains it to us in great detail. His willingness to goes the extra mile to make sure you have all the needed information about your lease. After you leave the show room and you need extra information or on how to get thing working he explain then so well. I highly recommend Tim to all my friends as the person to see about buying or leasing. For the past 16 years Southeastern Honda has been the only place I come to for service. This dealership is the best that I have ever had. More

We were very impressed with everyone at Southeastern Honda from sales, the parts department and financing. Usually it is such a hassle buying a car. Our salesman Tim McDermott was friendly and made us f Honda from sales, the parts department and financing. Usually it is such a hassle buying a car. Our salesman Tim McDermott was friendly and made us feel very comfortable from the start, while remaining knowledgeable and professional. Tim gave us everything he promised (within reason), even though the car was "as is" condition. We will definitely recommend Southeastern Honda to our friends and customers. Thanks Tim we love our car! More

Southeast Honda Dealer people are excellent. We bought our Honda Odyssey with them. They are very friendly and competitive with price compare to other dealers.Excellent people at Southeast Honda. I wan our Honda Odyssey with them. They are very friendly and competitive with price compare to other dealers.Excellent people at Southeast Honda. I want to mention about sales person Michael Denmark he is very honest ,humble and friendly I recommend to every body who want to buy Honda. Please talk to these people. They won't force you to buy if you don't like the vehicle. Overall we rate excellent about Southeast Honda . Michael Denmark is the best sales person so far we delt . Thank you More

Received an internet price from Kyle Hollingsworth along with a call and was very pleased with the quick response. I have been buying new cars for almost 50 years and was aware of the tactics that dealers u with a call and was very pleased with the quick response. I have been buying new cars for almost 50 years and was aware of the tactics that dealers use, so on January 18, 2013 I went in with my wife to see the CR-V EX-L AWD in Polished Metal Metallic and three hours later we drove our CR-V out of the lot. Kyle was the best car salesman I ever met, he told us everything about the car, took it out for a test drive, met with Scott the finance guy who was very nice (no pressure or gimmicks) and we were out the door, kyle was a real gentleman. PS: They gave me the best price right from the beginning and beat their competition!!! Very Impressive!!! Looking for a new car go to Southeastern Honda in Palm Bay, Florida!!! Thanks Kyle, from Bob & Nancy More