Southeastern Honda

terrible told 1 hr diagnostic 2.5 hr wait in lobby had to seek out rep myself after that wait since maybe thought work was being done under warranty told s told 1 hr diagnostic 2.5 hr wait in lobby had to seek out rep myself after that wait since maybe thought work was being done under warranty told shopping cart hit bumper so warranty void on radar xxxxxxxx why would a very small bump or scratch on bumper affect radar and void warranty on defective equipment not even connected to bumper and if that if a small bump could affect that then xxxx poor engineering for Honda so why would i get it repaired since could always get hit by another shopping cart told radar needed a new bracket but if it got new bracket it may not work and i would charged 1400 dollars extra to re install had great out standing service in past and great purchasing experience had Justin mechanic brilliant yea worked with his wife before i retired so i don' need radar features since i have not had them for 50 years just think rep and mechanic liars cheats or incompetent or management is now greedy and doesn't care about customer service More

Overall our best buying experience We returned to work with Bob for a second time because of his knowledge of the product and our comfort level in working with him. We have also used th We returned to work with Bob for a second time because of his knowledge of the product and our comfort level in working with him. We have also used the service department and found it to be outstanding aw well. We financed the lease through Honda Financial again, and the financing portion of the deal was easy and thorough. Overall the best buying experience we have ever had!. Thank you More

4th Trip to service in 3 months WITHOUT an appointment Every time they were able to squeeze us in and usually take care of the service (Oil or nail in tires) in less than a hour. Competitive pricing on all Every time they were able to squeeze us in and usually take care of the service (Oil or nail in tires) in less than a hour. Competitive pricing on all services and matched new tire prices. I have owned many Hondas all over the country your service has been better than all. Keep up the good work. More

Brakes Everyone was very nice and brakes were fine. Driver was courteous and was very nice. Picked me up promptly when I called for a ride back to service Everyone was very nice and brakes were fine. Driver was courteous and was very nice. Picked me up promptly when I called for a ride back to service More

A surprisingly great experience in auto buying! The dealership was well maintained and staffed by highly competent and personal people. Our experience was positive and we did not feel pressured to The dealership was well maintained and staffed by highly competent and personal people. Our experience was positive and we did not feel pressured to buy which is all too common in this day and age. Our original intent was only to investigate a midsize SUV but the dollar and final figures on the ideal auto [which was in stock] we were seeking made it difficult to resist. We traded a minivan with only 14000 miles and expected to take a heavy loss. It did not happen. Ty was our salesperson and was helpful and patient thru the negotiation and spent one hour at the end of his day to explain every option and button on the car we purchased. This has never happened before. More

Found this dealership to be fourth right and honest at All levels. The on-line person was great to deal with. Ty did very good and comprehensive on explaining how to operate the vehicle. Overall smooth ex All levels. The on-line person was great to deal with. Ty did very good and comprehensive on explaining how to operate the vehicle. Overall smooth experience. More

Getting the right vehicle for our needs We are repeat customers at Southeast Honda so we knew what to expect when we went to the dealership to replace an older car we had. Southeast Honda is We are repeat customers at Southeast Honda so we knew what to expect when we went to the dealership to replace an older car we had. Southeast Honda is still a great dealership to buy, lease and trade in a vehicle. We meet with Angel Ortiz whom had correspondent with us via e-mail on a vehicle we were interested in leasing. He turned us over to Ty Hayes who show us the vehicle we were interested in. Ty did a wonderful job getting us the Honda Accord we wanted to try out. Once we had it up front and looked it over and discussed the issues we have getting in and out of smaller vehicles, Ty suggested that a CR-V with electric seats might be more suited for us. He hustled up with bringing a 2019 CR-V EX up front for us to try out. We took it for a test drive and gave it a very shake down and found that it was exactly the type of vehicle that would work best for us. The negotiation for a lease of the vehicle went very pleasant and with a little movement on the dealerships part we signed a 3yr lease on the vehicle. We really love the attention to our needs and how well Ty Hayes listened to us. More

Allison Ortner is The Best I have been a Honda Owner for many many many years. I would always have my vehicle serviced by my personal mechanic. The only true reason I continue t I have been a Honda Owner for many many many years. I would always have my vehicle serviced by my personal mechanic. The only true reason I continue to come to S E Honda Service Dept is because of Allison Ortner. I liked her from the moment I met her and knew she was a very honest human. My whole family and friends come in for service and yes to purchase their vehicles from you also. My favorite salesman was Tim McDermott ( Another Honest person ) Tim is truly missed. Plus I love it that the Service Manager is Awesome and very honest also. Can't say enough good things about those 3 people. PS: The Coffee is yummy also. Thank you , Tracey McGovern More

Front brake job recommended at last oil change. I have brought my current Honda to Southeastern for service since the first oil change. Good, reliable, friendly work done promptly. Oil changes, filt I have brought my current Honda to Southeastern for service since the first oil change. Good, reliable, friendly work done promptly. Oil changes, filters, brakes, all scheduled/needed service. More

Inspect for damage I ran over a large branch at night and it sounded like it hit the underside of the CR-V. Southeastern Honda checked it out and everything was OK. I ran over a large branch at night and it sounded like it hit the underside of the CR-V. Southeastern Honda checked it out and everything was OK. More