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Southaven Honda - Service Center

Southaven, MS

4.6
444 Reviews

444 Reviews of Southaven Honda - Service Center

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April 24, 2025

They previously charged me $127 for an after market part from O'Reilly's that they paid $59 for at the most. And this last project they wanted to charge me over $8000 for the same thing I had done for $4500 More

by Milton Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Southaven Honda responded

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about your concerns regarding pricing. We understand how important transparency and trust are—especially when it comes to automotive repairs and services. While aftermarket parts can vary in cost due to factors like shipping, warranty coverage, and labor, we never want a customer to feel misled or overcharged. We take allegations of unfair pricing, especially toward elderly customers, very seriously and would appreciate the opportunity to review this situation in more detail. Please feel free to contact me directly so we can look into your past service records. Your feedback is important. Chris Anderson General Manager Ph# 662-655-1020 canderson@southavenhonda.com

April 24, 2025

Super ,accurate polite and courteous happy marvelous great super neat friendly and clean excellent es More

by jacksondolores26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review!

April 23, 2025

Very pleasant and well organized. My experience was very pleasant and staff were very organized. More

by kandanicestevenson
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hendrix
Apr 24, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review!

April 23, 2025

Absolutely fabulous service ! Thankful I bought my car there! Got a great deal and great service More

by lbmcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Southaven Honda responded

Thank you so much for trusting Southaven Honda for your vehicle needs! We look forward to servicing you again in the future!

April 23, 2025

Work was seemingly well done. Great customer service was rendered throughout the process. Deondre was very knowledgeable and respectful. We were in and out in no time. More

by kcoleman345
Recommend Dealer
Yes
Employees Worked With
Deondre
Apr 24, 2025 -

Southaven Honda responded

Thank you so much for your review! We appreciate you trusting Southaven Honda and Deandre for your vehicle needs! Feel free to reach out to us any time for further feedback on how we can earn 5 stars next time! 662-655-1020

April 19, 2025

Professional and friendly They replaced my fuel pump and I was able to get my car back the same day!!?? More

by genesishughes66
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hendrix
Apr 21, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review! Customer Satisfaction is our top priority!

April 18, 2025

I wish that they did what was promised to get my paid for title in hand honda accord for a 16percent interest rate. I dont likebeing told one thing and after signing it's a different amt and different days t More

by candymcgaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Castiglia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julieus Clayton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hendrix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Tyler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Euell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marino Varesio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Southaven Honda responded

Hello! Thank you for bringing this to our attention! We would love to help resolve this issue in the best way possible! Please reach out to our General Manager Chris Anderson as soon as possible! 662-655-1020

April 16, 2025

Great experience overall. Phil and I discussed what needed to be done and he kept me informed as to how things were going. My car was ready when he said it would be. More

by leepurvis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Southaven Honda responded

Thank you so much for taking time to give Philip a 5 star review! We appreciate the feedback and look forward to serving you in the future!

April 12, 2025

Dealership and Service agent was great about keeping me posted on what was going on with my vehicle. More

by kristen brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Southaven Honda responded

Thank you Kristen for your 5 star review! We're proud that Kevin was able to garner 5 star customer servicer!

April 11, 2025

Kevin is knowledgeable, courteous and a pleasure to deal with him. He is my go to person at Southaven Honda. More

by jon5721947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Southaven Honda responded

Thank you so much for your awesome review! We loved your kind words so much we're posting your review on our social media!

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