SouthWest Ford Weatherford
Weatherford, TX
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1,102 Reviews of SouthWest Ford Weatherford
The sales/service experience at SW Ford is always excellent. Great customer service and product knowledge. Kevin Barbour has always been our salesperson for three new vehicles. He possesses an exce excellent. Great customer service and product knowledge. Kevin Barbour has always been our salesperson for three new vehicles. He possesses an excellent knowledge of all Ford vehicles and has become a good friend! Jimmy Ogle in Service also provides the best customer service whether the customer is seeking just an oil change or major repairs. You just can't do any better than Southwest Ford! More
From the initial phone call to find out if the vehicle was available to the actual test drive, Keith Shockey and the sales team were so tuned in to our vehicle of choice. Made the whole closing process s was available to the actual test drive, Keith Shockey and the sales team were so tuned in to our vehicle of choice. Made the whole closing process so streamline without delay. Our experience was that of upmost satisfaction. We recommend this team to anyone looking for that pleasurable car buying experience. Thanks again Keith. Alvin B More
From initial contact, through selection process, to delivery, Roy Dooley was on top of everything. He made sure that he understood what type of vehicle and options we wanted, and then kept us informed delivery, Roy Dooley was on top of everything. He made sure that he understood what type of vehicle and options we wanted, and then kept us informed as to availability of vehicles and other factors that would enhance our driving experience. The entire process was pleasurable. Sales support, Finance, and vehicle indoctrination were excellent. This is the third vehicle we have purchased from Southwest Ford. The experience seems to get better each time! More
We had a tight schedule and needed to be able to purchase a vehicle with a couple of trades. We successfully were able to test drive, identify trade values and finalize the deal, finance included in a very a vehicle with a couple of trades. We successfully were able to test drive, identify trade values and finalize the deal, finance included in a very timely manor. Great service and no pressure sales with this group. More
There was always a car I dreamed of owning since i was a child - Southwest Ford in Weatherford and Kevin made my dream finally come true. They were able to find the EXACT car I wanted and got it to me befo child - Southwest Ford in Weatherford and Kevin made my dream finally come true. They were able to find the EXACT car I wanted and got it to me before the week was over. There are not enough words to express my gratitude. A huge thank you goes out to Kevin and his team. More
I just wanted to let you know what a fantastic experience I had with Service Advisor Dean Ward. Although I was very unhappy that my 2007 Ford Edge had to be repaired (Transmission solenoids and computer), De I had with Service Advisor Dean Ward. Although I was very unhappy that my 2007 Ford Edge had to be repaired (Transmission solenoids and computer), Dean was always on top of things and kept in close contact with me to let me know the status of my repair. Dean took the time to explain the issues with my vehicle in detail and worked with the warranty company to get the work completed at little cost to me. He even went above and beyond to authorize an additional day with a rental car through the warranty company. Thank you Dean for patiently dealing with my frustration and being so personable throughout this whole experience. I have used this service center several times, and the employees are a true class act. More
I worked with Roy for over a week via phone and email as I was working out of town. He probably priced out 20 different trucks including gassers and deisels and talked about the pros and cons of each. My pa I was working out of town. He probably priced out 20 different trucks including gassers and deisels and talked about the pros and cons of each. My parents and brother even came to the dealership and test drove a few trucks I was considering. By the time I arrived at the dealership with my wife coming straight from the airport, I had it narrowed down to a couple of trucks and we ended up buying one in a color that we had not even considered after seeing it in the showroom. My experience was great, and Roy probably worked as hard as he ever had to make a sale! More
I was greeted immediately. Dean was friendly and knowledgeable about the issue I was having. I knew I would need to leave my truck and asked if he could try to expedite the repair as I use the truc knowledgeable about the issue I was having. I knew I would need to leave my truck and asked if he could try to expedite the repair as I use the truck daily in caring for horses. I was greatly pleased when I received a call in a few hours that my truck was repaired and ready to go. Really great service from a dealer that understands customer needs. I am so impressed with how my service was handled. Dean was excellent to work with. I would highly recommend this dealership to all my friends and business acquaintances. Great to know there are still businesses that really put the customer first. More