SouthWest Ford Weatherford
Weatherford, TX
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1,103 Reviews of SouthWest Ford Weatherford
Excellent Experience On every visit everyone is friendly, knowledgeable, and professional. The work done seems to be of excellent quality. Overall, a good experience... Jo On every visit everyone is friendly, knowledgeable, and professional. The work done seems to be of excellent quality. Overall, a good experience... John Beasley was very pleasant to work with. More
Fabulous Price was the best. Dan and Bob were both friendly and extremely helpful. The price we saw on the internet was the price we got. Price was the best. Dan and Bob were both friendly and extremely helpful. The price we saw on the internet was the price we got. More
Service Dept I purchased a new truck from SW Ford and at 4300 miles the service engine line came on. I immediately called and talked to Pete in the service dept. I purchased a new truck from SW Ford and at 4300 miles the service engine line came on. I immediately called and talked to Pete in the service dept. He told me to bring the truck in right away. I live about an hour from the dealership. When I pulled into the service center Pete immediately came out and met me. The problem was diagnosed and taken care of and I was on my way in less than 2 hours. Pete came back to talk to me several times to let me know what needed to be done and how long it would take. I appreciate how respectfully I was treated and how quickly the problem was resolved. As a woman who does not know much about the mechanics of a vehicle I rely on a good service dept to take care of any problems. The team at Southwest Ford is great. Thanks for your help. More
Not hesitant anymore! Our 1st experience here was horrible. Customer service was lacking, service employee that we had was the #1 reason we hated bringing our car here. I b Our 1st experience here was horrible. Customer service was lacking, service employee that we had was the #1 reason we hated bringing our car here. I brought my car in this time under a recall notice and noticed customer service had MUCH improved and the service rep was timely and communicative (which was severely lacking with our previous service rep). Not dreadfully hesitant about bringing my car to this dealership now that Jonathan the service rep is gone and customer service has greatly improved. More
Brian was such a blessing to us. We just want him to know. We purchased our last truck and car from Southwest. We had a good experience last time and even a better one this time. Thank you Judy K Martin We purchased our last truck and car from Southwest. We had a good experience last time and even a better one this time. Thank you Judy K Martin More
my 2nd truck this is my 2nd truck purchase from southwest ford. Greg Shields was honest & knows a lot about trucks. Felt I was treated fair and responded to my que this is my 2nd truck purchase from southwest ford. Greg Shields was honest & knows a lot about trucks. Felt I was treated fair and responded to my questions. More
John Jones review of Kat Brownlee Kat and Roy were great to deal with; customer focused, easy to get along with, and great choice of inventory. I drove close to 40 miles one way just t Kat and Roy were great to deal with; customer focused, easy to get along with, and great choice of inventory. I drove close to 40 miles one way just to go to SW Ford based on the conversation I had over the phone with Roy (versus other dealerships closer to me), and I was not let down. I would recommend Kat, Roy and SW Ford. More
Good service visit Truck had been in last month for a state inspection. They determined at that time that a 15 year old recall had never been done. Pete ordered the ne Truck had been in last month for a state inspection. They determined at that time that a 15 year old recall had never been done. Pete ordered the needed parts and scheduled an appointment, When the needed parts arrived, the recall was done quickly, as well as an oil change and lube service, along with a quick check up. I was on my way in less than 2 hours. More
Bought a great truck at a great price I have bought several trucks from southwest , BUT this was the best experience I have ever had thanks to Brian Ahern and Dan Hall . Great guys I have bought several trucks from southwest , BUT this was the best experience I have ever had thanks to Brian Ahern and Dan Hall . Great guys Thanks John and Roni H. More
The service department is GREAT! I have been using the service department for several years. They are friendly, and prompt. I always ask how long it will take for the service and th I have been using the service department for several years. They are friendly, and prompt. I always ask how long it will take for the service and they have been within the time frame every time. I would highly recommend the Service Department. More