SouthWest Ford Weatherford
Weatherford, TX
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1,103 Reviews of SouthWest Ford Weatherford
New car purchase I came planning to purchase a used car. Though I found a few that would meet our needs, I chose to go with a new car and take advantage of July 4th sa I came planning to purchase a used car. Though I found a few that would meet our needs, I chose to go with a new car and take advantage of July 4th sales and additional warrantee available. Jason Shaw made the experience pleasant and he looked with us at our options for a few different small cars. He also had a lot of patience for my 10 year old son who was less than thrilled to be shopping for a car on a hot Saturday afternoon! More
I will always buy from SouthWest Ford This is my 3rd vehicle purchase from the SouthWest Family in Weatherford. They always treat my family and I with great respect and never pressure us i This is my 3rd vehicle purchase from the SouthWest Family in Weatherford. They always treat my family and I with great respect and never pressure us into anything. I always know I'm going to leave with a great deal on a great vehicle. Easy process from beginning to end and I'd recommend them to anyone looking for a new car, truck or SUV. I may not know what my next vehicle is going to be, but I always know where I'm going to get it. More
From now on, I will buy my cars from Blake Black My 17 yr old son was looking to buy a car. We went out to Weatherford to check out some, as he didn't know what he wanted. We went to one dealership My 17 yr old son was looking to buy a car. We went out to Weatherford to check out some, as he didn't know what he wanted. We went to one dealership and all they wanted to do was get us into a new car. We didn't have the money for a new car. So, my hubby suggested Southwest Ford. We stopped into the used car lot and began to look around. Within a couple of minutes, Blake Black came out to help us. He said that he could show us something in our price range. We did look at a couple of cars, but my son just wanted to think. So, we gave our info to Blake and went home. Over the next few days, he sent us cars that he thought my son would like. Our price range changed during that time, as my son didn't have as much money as we thought. Blake didn't even blink, he kept finding us cars. Finally, after a few days, Blake sent the perfect car -- a 2010 Mazda 3. It was close to our price range and we all wanted to go see it. We went out to test drive and it was a perfect fit for us...price wise, size, clean, low mileage. We weren't sure if Blake could get the car into our price range, but he said that he would do his best. He got the car spot on in our price range (including tt&l), not a penny more. We bought it immediately! Blake is a man of his word and doesn't play the game of trying to get you into more car than you want, need, or can afford. I will never buy another car from anyone else!!! If you want straight up, kind, excellent service, go see Blake. We also dealt with Bob Little to get all the paperwork/money done. He was great too! More
Best automotive experience we have ever had!!! How do I start....I guess I should say first that I enjoy car shopping about as much as surgery without anesthetic. Our recent experience with Southw How do I start....I guess I should say first that I enjoy car shopping about as much as surgery without anesthetic. Our recent experience with Southwest Ford has changed that! Our salesperson, Kevin Barbour, was excellent-he listened to our needs, he got us an awesome truck and went to the extreme to make sure that we were satisfied in every way. Even the finance guy went above and beyond and found us a great rate. Also, a process that we expected would take hours, took way less time and was a smooth as glass. I could go on about how the folks made a family with two special needs kids feel as welcome as if we were at home or how they went over the truck with a microscope to make sure it was good to go, but let me sum it up by making a suggestion-if you are reading this, you want or need a vehicle, right? Do yourself a big favor-get up from your computer and get yourself over to Southwest Ford! You will be very glad you did! More
VERY POOR Was told by my salesman that they had my payments to where I needed them, come to find out that they had gotten wrong payoff on my trade in. I am very Was told by my salesman that they had my payments to where I needed them, come to find out that they had gotten wrong payoff on my trade in. I am very disappointed in this dealership, it has gone downhill in the last year. I don't know if it has new management, but customer service has gone downhill. I have purchased from this dealership in the past and it was a nice experience. Until they change they have lost my business (and any more referrals). I hope Charlie reads these reviews and does something about it............................................................. More
Oil change (FREE)!!! When I purchased my new vehicle from Charlie, he stated that it came with up to 6 free oil changes, or 24 months. I thought to myself, this is just a When I purchased my new vehicle from Charlie, he stated that it came with up to 6 free oil changes, or 24 months. I thought to myself, this is just a way to upsell other products or services! I was totally impressed after receiving oil change #1 that they were quick, very polite and professional, and had a comfortable waiting area, complete w/ free coffee!!!👍👏🏻👏🏻👏🏻👍 I was in and out in no time, and very satisfied with the service! "Even got a free car wash"!! WIN WIN! More
Great Service Department Ask for Charlie Mann. He helped me with a difficult problem. He made what could have been a bad experience, (and review) a good one. Ask for Charlie Mann. He helped me with a difficult problem. He made what could have been a bad experience, (and review) a good one. More
Tire repair Quick, friendly service. After calling roadside assistance to come change my tire, I drove to the dealership to assess the condition of my tire. It wa Quick, friendly service. After calling roadside assistance to come change my tire, I drove to the dealership to assess the condition of my tire. It was able to be patched in a timely manner with a minimal charge. More