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SouthWest Ford Weatherford
Weatherford, TX
1,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,102 Reviews of SouthWest Ford Weatherford
December 31, 2016
Damsel in distress I rolled down my window and it wouldn't roll back up. I thought now big deal I will just call the dealership and swing by and they can fix it for me. I rolled down my window and it wouldn't roll back up. I thought now big deal I will just call the dealership and swing by and they can fix it for me. When I called, the service department had already been closed for 2 hours! I almost panicked because I still had a few more errands to run since it was New Years Eve. And I had to drive to dallas tonight for the festivities. Jeremy was wonderful! He told me to come by and he would take a look. I stopped by and jermey was able to get my window rolled back up in 5 min and get me on my way. Best service I have ever had at a dealership!!! Thank you so much for saving me day :-) More
by Alyrenee
Employees Worked With
Jeremy Chick
December 29, 2016
Extremely happy customer Hunter found exactly what I was looking for and notified me right away. I hope to business with him again. He was very enthusiastic and knowledgeable Hunter found exactly what I was looking for and notified me right away. I hope to business with him again. He was very enthusiastic and knowledgeable. I love my Honda =) More
by tim@30
Employees Worked With
Bob Little, Hunter Ranspot
December 27, 2016
Charlie Mann is your man! Had my vehicle towed to Dealership due to overheating in 17 degree weather. Was really concerned about what the outcome was going to be. Charlie Mann Had my vehicle towed to Dealership due to overheating in 17 degree weather. Was really concerned about what the outcome was going to be. Charlie Mann is the go to guy for service! More
by C J Glass
Employees Worked With
Charlie Mann
December 27, 2016
Highly Recommend! The service at SouthWest Ford was the best I have seen. Due to being in an accident and having my car totaled, I had to unexpectedly find a new vehicl The service at SouthWest Ford was the best I have seen. Due to being in an accident and having my car totaled, I had to unexpectedly find a new vehicle. Justin was friendly, helpful, knowledgable, and intentional, and did whatever he could to help me find the vehicle that was the perfect fit for me at a great price. I was SO happy when I left the dealership, both with the customer service and my new car! If you are in the market for a new vehicle, I highly recommend you go see Justin. You will not be disappointed! More
by randimichero
Employees Worked With
Bob Little, Justin Hood
December 26, 2016
Excellent Service Just bought a 2015 used Explorer from Justin Hood at this dealership. We received excellent customer service throughout the entire car buying process Just bought a 2015 used Explorer from Justin Hood at this dealership. We received excellent customer service throughout the entire car buying process, and thereafter, from several people at the dealership. Even after our purchase, Justin called several times to make sure everything was going well and to confirm we are happy with our purchase. We will definitely buy from this dealership again! More
by brittanycarnes
Employees Worked With
Dustin Rodgers, Edwin Marin, Dan Hall, Justin Hood
December 24, 2016
Just call Earl Campbell at Southwest. Earl Campbell took my cold call about a specific car on their website, and I'm glad he did. Spent about 2 1/2 hours all told, and part of that was pr Earl Campbell took my cold call about a specific car on their website, and I'm glad he did. Spent about 2 1/2 hours all told, and part of that was preparing the car (it had just arrived). Very efficient in his use of time, and laid out everything in an orderly manner. (So did Bob Little in Finance.) Price was almost exactly what I expected to pay. My recommendation would be just call Earl and tell him what you want. More
by Bill
Employees Worked With
Earl Campbell, Bob Little
December 23, 2016
2 cars in a month! My husband bought a truck a couple of years ago at Southwest and it went very smoothly and he still loves his truck. So when we needed a new vehicle My husband bought a truck a couple of years ago at Southwest and it went very smoothly and he still loves his truck. So when we needed a new vehicle for our daughter, who had totaled her car in an unfortunate encounter with a deer,we thought of Southwest first and met Justin Hood. He asked us questions about what we were looking for (I was concerned about safety, my daughter wanted heated seats). Justin found her a car with the extras that she wanted, but was also a safe car, so we were both happy. After my husband had a chance to look at it, we purchased the car...it was a 2012 Ford Fusion Sel. My daughter fell in love with it very quickly. But it wasn't meant to be because, she had another accident a week after we purchased it and it was totaled. She was just heartbroken, but we only cared that she was okay. I called Justin to let him know what happened and he was very sympathetic and I asked him to keep us in mind if any thing similar became available. He stayed in touch with us and also helped get us some info on the title transfer of the wrecked vehicle, so that we could start seriously looking for another vehicle. So today we went back out to see what Justin had available and he was in his Christmas suit, which was awesome! And once again, he helped us find a vehicle that we all liked...again, it was a very easy, pleasant, and very quick process. We got there at 3 and we were out the door by 4! This time we got a 2015 Nissan Altima. Although I hope we do not have a need again soon for another vehicle, I would definitely call Justin first, if I did need one. We have been extremely pleased with our experience with him and the dealership and would recommend them to anyone in the market for a car. Thank You! Sabrina Hernandez More
by SabrinaH
Employees Worked With
Justin Hood
December 20, 2016
Fast, simple no hassle Car purchase I drove all the way over from Tyler to purchase a car for my wife as an early surprise Xmas gift. Jeremy was more than friendly and super to work with I drove all the way over from Tyler to purchase a car for my wife as an early surprise Xmas gift. Jeremy was more than friendly and super to work with. No pressure and no hassle...I was in and out in around an hour. I would definitely buy from Jeremy and SW Ford again. He is a great asset to they're team. More
by CurtisS
Employees Worked With
Andrew Kloehn, Dan Hall, Jeremy Chick
December 11, 2016
Fast, fair, friendly After looking for a specific truck at dealerships all across DFW, I stumbled across what we were looking for online at Southwest Ford. I made a call After looking for a specific truck at dealerships all across DFW, I stumbled across what we were looking for online at Southwest Ford. I made a call to see if it was still available about an hour & half before their closing (our drive to the dealership would take almost an hour). When we arrived the truck was already pulled up front under the lights for us to see. Justin Hood was our salesperson. After dealing with car salesmen all day, he was by far the best....knowledgeable & patient (remember we show up almost at closing time). After looking at the truck & taking it on a lengthy test drive, he graciously gives my wife & I a moment alone to discuss things. We present our concerns & our offer. Justin & Andrew were great to deal with...we had everything nailed down in a short time & were on our way to financing. The whole process took just under 2 hours (1.5 hr was after closing)...we were never made to feel this annoyed anyone! Overall one of the best car buying experiences I've ever had!! More
by GerryS
Employees Worked With
Andrew Kloehn, Jeff Yates, Justin Hood
November 17, 2016
Excellent buying experience First of all, it was really easy shopping for a car through the internet sales and being able to see what the price will be, compare prices, etc. Car First of all, it was really easy shopping for a car through the internet sales and being able to see what the price will be, compare prices, etc. Car shopping has always been somewhat painful for my husband and me in the past, but this time it was really a good experience. I am really glad we found Southwest Ford as the whole process went very smoothly. One of the reasons it was such a good experience was our 'new car internet sales consultant,' Lindsey Sipe. Lindsey was very courteous, very pleasant, and very knowledgeable. We were looking at the Ford Escapes, and she was very familiar with them and answered all our questions. On the test drive, she showed me some of the different features on the vehicle. After we got back to the dealership, she sat there and showed and explained even more features. She made sure we had all our questions asked before we signed the papers . One thing I really liked about her was that she was helpful, knowledgeable, courteous, and was never, ever the least bit pushy. That has not always been our experience with 'sales consultants over the years. She also followed up with a phone call checking to see that we had no questions or any problems with the vehicle. I was very comfortable around her and with her. I would highly recommend her to anyone shopping for a new vehicle. We qualified for the 0% interest so we did finance through Ford. Jeff Yates was the finance manager who helped us. He, too, was very knowledgeable and not pushy at all. He clearly explained all the options and helped us get the best deal. However, without Lindsey's help, we would likely have never reached the decision to buy the Escape when we did and at Southwest. I would recommend both the dealership, Lindsey, and Jeff. More
by Mikell Robinson
Employees Worked With
Jeff Yates, Lindsey Sipe
