SouthWest Ford Weatherford

I took my 2017 F-250 into Southwest Ford to get the oil changed. I had purchased the enhanced service agreement when I bought the truck. This time they were very prompt in getting my oil changed. However a changed. I had purchased the enhanced service agreement when I bought the truck. This time they were very prompt in getting my oil changed. However after getting home and looking at the paperwork I realized that it was a bill. When I called to ask about the mistake the customer service manager was a little less than pleasant and kept repeating that he could not understand why I was even calling as his records showed that didn’t owe anything. As I tried to explain my reasoning for the call. He seemed as if he could not comprehend why I would even be calling about something that I didn’t owe or that he didn’t believe me about the paperwork that I was given at their shop. This an ongoing problem with this dealership. They just can’t seem to get their right hand and their left hand together on the same page. Word of advice to anyone doing business with them double check every detail before you go in and again when you are ready to leave. But do this check before you even get your vehicle. More

Awesome Service! First class all the way! Would recommend to friends and Family, easy service for me. Came from 250 miles to buy a truck from them!! to friends and Family, easy service for me. Came from 250 miles to buy a truck from them!! More

Very courteous and professional service. Nice clean waiting area. Every employee had masks on to prevent the spread of covid and the seating in the waiting area were spread out as much as possible. waiting area. Every employee had masks on to prevent the spread of covid and the seating in the waiting area were spread out as much as possible. More

Kevin Barbour, John David and Dan hall were great during our transaction. They helped put together an amazing deal on my wife's 2020 Expedition Limited. If you're in the market for a new Ford, due yourself our transaction. They helped put together an amazing deal on my wife's 2020 Expedition Limited. If you're in the market for a new Ford, due yourself a favor and call Kevin first. We will definitely be back. More

Great service and fast. Mykala is great on customer service and keeps you updated as they go. I have been purchasing my trucks here for years and will continue. service and keeps you updated as they go. I have been purchasing my trucks here for years and will continue. More

Great team, seamless transactions, our entire company and my personal ford vehicles are all serviced and repaired there through millions of miles put down with them my personal ford vehicles are all serviced and repaired there through millions of miles put down with them More

This is the best new car buying experience I have ever had. I had no reservation providing southwest Ford contact information to a friend in the market for a new Ford. had. I had no reservation providing southwest Ford contact information to a friend in the market for a new Ford. More

Colton was very professional in dealing with him. The service was excellent & prompt. Will return for my next service. I was met the minute I pulled in, very courteous service that I appreciated. service was excellent & prompt. Will return for my next service. I was met the minute I pulled in, very courteous service that I appreciated. More

Took our car in to have “The Works”. Someone was there quickly to see what we needed. They got to it speedily, and we were out. Needed to talk with the shop foreman on another matter. He was very nice a quickly to see what we needed. They got to it speedily, and we were out. Needed to talk with the shop foreman on another matter. He was very nice and very helpful! He answered all our questions. Very much recommend them. More

This is our 4th purchase from Southwest Ford. Fast and friendly service! Get your best price and excellent after purchase service too at Southwest Ford! friendly service! Get your best price and excellent after purchase service too at Southwest Ford! More