SouthWest Ford Weatherford

This was the fourth car in as many years that I have bought from Southwest. Each visit has been good but this time was great with Roy Dooley. He was upfront and honest with what he could do for me. bought from Southwest. Each visit has been good but this time was great with Roy Dooley. He was upfront and honest with what he could do for me. I started dealing with him over the phone and was able to get most of the details ironed out before going in. He had everything ready to go and was able to quickly navigate some hurdles we encountered. Roy is definitely the best that I have dealt with in a long time. Go see Roy. More

BUYING A NEW CAR IS ALWAYS ONE OF THOSE ACTIVITIES I DREAD! I HAVE TO SAY THAT I WAS MORE THAN PLEASANTLY SURPRISED WITH THE TEAM AT SOUTH WEST FORD. MIKE, ROY, AND EUGENE EXCEEDED MY EXPECTATIONS A DREAD! I HAVE TO SAY THAT I WAS MORE THAN PLEASANTLY SURPRISED WITH THE TEAM AT SOUTH WEST FORD. MIKE, ROY, AND EUGENE EXCEEDED MY EXPECTATIONS AND MADE THE PROCESS AS SMOOTH AS POSSIBLE. THIS IS A DEALERSHIP THAT TRULY DEMONSTRATED THAT THEY STILL BELIEVE IN CUSTOMER SERVICE. MY FIRST INTERACTION WAS WITH MIKE VIA EMAIL. MIKE QUICKLY RESPONDED TO MY REQUEST FOR A NO NONSENSE PRICE WHILE CLEARLY OUTLINING THEIR PRICE AND AVAILABLE DISCOUNTS ON THE TRUCK I HAD REQUESTED. ONCE AT THE DEALERSHIP MIKE AND ROY WERE EXTREMELY HELPFUL IN VALUING MY TRADE AND HAD THE NEW TRUCK ALREADY PULLED UP AND WAITING FOR ME TO TAKE A LOOK AT. ROY ASSIST ME WITH THE NEW TRUCK AND WENT OUT OF HIS WAY TO MAKE SURE MY QUESTIONS WERE ANSWERED. EUGENE ASSISTED WITH THE FINANCE PIECE AND WAS ALSO A PLEASURE TO WORK WITH. I WOULD ABSOLUTELY RECOMMEND THIS DEALERSHIP TO ANYONE IN THE MARKET FOR A NEW FORD! THEY GAVE ME THE VALUE I WANTED ON MY TRADE AND A GREAT PRICE ON THE NEW TRUCK WITH EXCELLENT SERVICE ALL AROUND. IT WAS WELL WORTH THE DRIVE FROM DENTON! THANKS MIKE, ROY, AND EUGENE! More

Amazing service!! Very nice man and willing to work with you, doesn't not pressure you into buying anything! If you want to look/ test drive two or three cars he will let you, just to get the feeling of wh you, doesn't not pressure you into buying anything! If you want to look/ test drive two or three cars he will let you, just to get the feeling of what it will feel like when you buy it. Also if you have children (we have a daughter that's 1 1/2) and he never got up set or changed his personally when she was being fussy. He was trying to keep her comfortable and happy as we were. You don't find to many salesmen that are willing to work with you after three hours & fussy child. Every sale's person in this dealership were very welcoming to us and of course our daughter (giving her balloons and letting her walk around) Yes we finally made a choice of a car after a couple hours of exploring cars & options. If I had to do it all over again I would & would high recommend this dealership to ANYONE that wanted a new Ford! More

Well, this is my very first experience with South West Ford, in fact it's my very first Ford period. But I can honestly say, the customer service I received exceeded my expectations by a mile. Other than Ford, in fact it's my very first Ford period. But I can honestly say, the customer service I received exceeded my expectations by a mile. Other than Ford itself not offering a very good truck month, I have had a outstanding experience with Southwest Ford and the people I met that helped me with my new truck. They were very knowledgeable, more than willing to help with any questions, which were many, and I felt very much that they went above and beyond to give me the best deal and service they could. I even special ordered my truck and there was nothing that they couldn't answer. I highly recommend them and I definitely would buy another vehicle from them myself! More

They were absolutely terrific. We arrived around 6 pm. They worked with us to find the best fit and the safest vehicle for my family and helped us fit it into our budget. Eric, Dan and the Sales Mgr (use They worked with us to find the best fit and the safest vehicle for my family and helped us fit it into our budget. Eric, Dan and the Sales Mgr (used) stayed late to help us arrange financing and we were able to leave with our vehicle. We love our Certified Pre-Owned Escape and would definitely recommend our family, friends and neighbors to shop at Charlie Gilchrist's Southwest Ford Lincoln Mercury!!! They made purchasing a vehicle painless!!! Thank you Guys!!!!!!! More

I was shopping for a fuel efficient car to commute to work. Both guys made it easy. Found what I was looking for and I got a wonderful deal. The guys were great!! work. Both guys made it easy. Found what I was looking for and I got a wonderful deal. The guys were great!! More

I went < "shopping" and was greeted by Roy Dooley, from the Internet sales department. Roy was very knowledgeable, and friendly. He was willing to walk me around and provided lots of info on Dooley, from the Internet sales department. Roy was very knowledgeable, and friendly. He was willing to walk me around and provided lots of info on each model, accessories, etc; until I decided what I was really wanting. We shifted lots and Roy kept smiling and patient. When I found the one I wanted we were off. The paperwork, financing, information, dealing, were all up front and professional. I was really made a "deal I couldn't refuse" and even as late as it was, drove my new F250 home. Mike Watikus was personal and very open to communicate while Roy was busy with trade in, paperwork and all. Helped ease my mind on the purchase and was very friendly and open, even following the 12 hour day thay had all just put in. I will be buying my wife's new car from Roy, Mike and Southwest soon. Randall Parsons More