South Tacoma Honda - Service Center

Bad service experience! Took my 03 s2000 for oil change and when picking up I realized there was door ding with chipped paint. I brought it upto service adviser and they told Took my 03 s2000 for oil change and when picking up I realized there was door ding with chipped paint. I brought it upto service adviser and they told me I can bring it back tomorrow morning and they will take care of it. Picked it up And it looked terrible, ding was still visible and crappy touch up paint job! All this time I parked my car far away to prevent dings and south tacoma honda service gave me nice door ding with chipped paint and crappy job trying to fix it. Now it's a eyesore! Never taking my honda for service here.... More

Great Service Team! Chad the Service manager and his team went to bat for me on my car that was service elsewhere and they put my plate guide on backwards on the timing b Chad the Service manager and his team went to bat for me on my car that was service elsewhere and they put my plate guide on backwards on the timing belt which resulted in a shredded timing belt. They worked with the dealer that put the belt in and the dealer came out and saw the work, which resulted in them helping to pay the bill. I learned a valuable lesson in trying to get the work done the cheapest way I can, from here on out South Tacoma Honda has earned a service customer for life...there is something to be said about knowing the work was done correctly the first time. Great team, thanks for all you did for me. More

Too many mistakes They have had 2 mistakes in less than 2 years, requiring extra trips and they don't apologize or offer a coupon. They broke my rear wiper off washing They have had 2 mistakes in less than 2 years, requiring extra trips and they don't apologize or offer a coupon. They broke my rear wiper off washing my car during an oil change and forgot to adjust the emergency brake after replacing my rear brakes. Especially with the brakes they made me feel like it was my fault and took over 2 hours to readjust it, even though it was their fault. They definitely need better customer service. More

AWESOME!! We weren't expecting to walk away with a BRAND NEW CAR, but we did!And it's all thanks to Vivian Aguon! The process did take a while due to complicati We weren't expecting to walk away with a BRAND NEW CAR, but we did!And it's all thanks to Vivian Aguon! The process did take a while due to complications, but she managed to stay patient and entertain us the best she could! If you are in need of a vehicle, check out this dealership and ask for Vivian, she is amazing! More

A pleasant Experience I came in they got me right in there did extra checking my alternator and starter for our road trip they were past the finish and I was on my way I came in they got me right in there did extra checking my alternator and starter for our road trip they were past the finish and I was on my way More

Awesome Love this dealership. Sales people are great and service department is always helpful. I would most definitely recommend this dealership to my frien Love this dealership. Sales people are great and service department is always helpful. I would most definitely recommend this dealership to my friends and family members if they ever asked me for a recommendation. More

Exceptional Job They were courteous and professional throughout the appointment. Chad explained the issue thoroughly, They took care of the problem efficiently. I als They were courteous and professional throughout the appointment. Chad explained the issue thoroughly, They took care of the problem efficiently. I also appreciated that my car was washed and vacuumed! More

good experience I was there for a routine oil change, which was done quickly and was pleased that that also washed my car and vacuumed it also! I was there for a routine oil change, which was done quickly and was pleased that that also washed my car and vacuumed it also! More