South Tacoma Honda

Is customer service going out the window? After divulging my dissatisfaction of another Honda dealer, I was assured it wouldn't happen here. Guess what!? It did. The same thing. Made me feel l After divulging my dissatisfaction of another Honda dealer, I was assured it wouldn't happen here. Guess what!? It did. The same thing. Made me feel like I was not worth the effort. Why can't people actually do their job? More

New customer.. I had the pleasure of Buying an SUV from South Tacoma Honda yesterday my first time at this dealership. Heather the internet sales mgr was kind patie I had the pleasure of Buying an SUV from South Tacoma Honda yesterday my first time at this dealership. Heather the internet sales mgr was kind patient and very helpful thru my whole experience and knowledgeable. Finance, Allstate and the service dept all helped and informed me also. They have the largest selection of cars SUVs and a nice size lot of used cars. Highly recommend.. Thank you everyone I dealt with ...D Wood. More

Too many mistakes They have had 2 mistakes in less than 2 years, requiring extra trips and they don't apologize or offer a coupon. They broke my rear wiper off washing They have had 2 mistakes in less than 2 years, requiring extra trips and they don't apologize or offer a coupon. They broke my rear wiper off washing my car during an oil change and forgot to adjust the emergency brake after replacing my rear brakes. Especially with the brakes they made me feel like it was my fault and took over 2 hours to readjust it, even though it was their fault. They definitely need better customer service. More

Vivian Aguon was excellent . Vivian called me back quickly and set up the appointment. She was courtious and made the whole process hassle free.she was very knowledgeable about p Vivian called me back quickly and set up the appointment. She was courtious and made the whole process hassle free.she was very knowledgeable about package and most of all respected our wishes. We left happy and satisfied. More

Great Sales & Service I wasn't expecting to purchase a new car the day I went in. I was one of those "just looking" customers. I was matched up with Vivian Aguon and she wa I wasn't expecting to purchase a new car the day I went in. I was one of those "just looking" customers. I was matched up with Vivian Aguon and she was very patient with my indecisiveness.lol At one point I told her I had looked at so much I was confused at what I wanted. When I left in my new car it was exactly what I wanted and needed. More

AWESOME!! We weren't expecting to walk away with a BRAND NEW CAR, but we did!And it's all thanks to Vivian Aguon! The process did take a while due to complicati We weren't expecting to walk away with a BRAND NEW CAR, but we did!And it's all thanks to Vivian Aguon! The process did take a while due to complications, but she managed to stay patient and entertain us the best she could! If you are in need of a vehicle, check out this dealership and ask for Vivian, she is amazing! More

Liars Cash deposit to wait while fixing. Car came back messed up. Would not give cash back and expects to wait 3 days for check deposit. Cash deposit to wait while fixing. Car came back messed up. Would not give cash back and expects to wait 3 days for check deposit. More

Exceptional Service This is the 3rd car I purchased from South Tacoma Honda. I must say, Big Bill has been the best. After not receiving great care from the service dep This is the 3rd car I purchased from South Tacoma Honda. I must say, Big Bill has been the best. After not receiving great care from the service department, Big Bill made up for the difference. I had no intention of buying another car, but because of his exceptional service, I bought another car! Keep up the good work. You are awesome! More

A pleasant Experience I came in they got me right in there did extra checking my alternator and starter for our road trip they were past the finish and I was on my way I came in they got me right in there did extra checking my alternator and starter for our road trip they were past the finish and I was on my way More

No fuss and efficient. The best vehicle purchasing experience. People was great so was the process. We were shown the exact car and price, and drove it off the lot happy a The best vehicle purchasing experience. People was great so was the process. We were shown the exact car and price, and drove it off the lot happy a couple of hours later. More