South Suburban Mitsubishi
Matteson, IL
Filter Reviews by Keyword
By Type
Showing 1,090 reviews
Great Experience It was my first experience ever buying a car from a dealership. I was searching for a used cobalt blue chevy cobalt for 2 months. I started losing fai It was my first experience ever buying a car from a dealership. I was searching for a used cobalt blue chevy cobalt for 2 months. I started losing faith and was ready to settle for a different color but this is where I found it in great condition. Couldn't be happier! Thank you so much Bill Bonner for making it happen. More
Outlander se I am very happy with SSM. Our salesman was friendly, the process was quick. My only complaint is that I was told on the phone my credit union's in I am very happy with SSM. Our salesman was friendly, the process was quick. My only complaint is that I was told on the phone my credit union's interest rate of 1.99 % could be matched - which is why I came in, yet I was given 2.4 instead. More
Bought my third vehicle from South Suburban Dennis and his team worked very hard to earn my business on all three vehicles I purchased in the last 4 years.His sales associate Jeff on my first tw Dennis and his team worked very hard to earn my business on all three vehicles I purchased in the last 4 years.His sales associate Jeff on my first two and Aaron on my recent purchase of a 2016 outlander were very helpfull with finding the "just right vehicle"I was looking for.They worked to get me the best deal possible and always beat the other dealers pricing.This is why I continue to come back to South Suburban Mitsubishi. Joe More
Great Experience Rich and Dennis really went the extra mile to earn our business. The service was great. We purchased the 2016 Mitsubishi Outlander SE and couldn't b Rich and Dennis really went the extra mile to earn our business. The service was great. We purchased the 2016 Mitsubishi Outlander SE and couldn't be happier. It drives great and is a perfect suv for a family with young children. When I need another vehicle South Suburban Mitsubishi will be my first stop. More
Great experience George really knew his stuff. He didn't rush with us. We felt at ease with him. We know we got a great deal. That is why we keep coming back. I George really knew his stuff. He didn't rush with us. We felt at ease with him. We know we got a great deal. That is why we keep coming back. I put 4 stars on price, because as a consumer you always want lower prices. More
Went for used car walked out with new. We visited the Autoplex lot intending to find a nice used vehicle. We saw several Brand new Mirages on lot that were priced at an extremely affordable We visited the Autoplex lot intending to find a nice used vehicle. We saw several Brand new Mirages on lot that were priced at an extremely affordable price. After a few test drives, we couldn't pass up the wonderful deal. Best customer service I have ever had in my 40+ years of driving. More
Befuddling Paid a fair price but was asked to come back to get the license plates. Then they said our paperwork had wrong VIN number. Turns out they have us si Paid a fair price but was asked to come back to get the license plates. Then they said our paperwork had wrong VIN number. Turns out they have us signing new paperwork with extra $550 in taxes but they don't even mention that and didn't notice until I got home. Honest mistake? Who knows but instead of apologizing and making it right, they avoided my calls and then said nothing they can do. Be careful when negotiating bottom line price and hold onto copy of everything. More
Good price but everything wasn't transparent We purchased a new Mitsubishi Outlander Sport for a fair price and love the car. We did end up paying slightly more for the car than what we were quo We purchased a new Mitsubishi Outlander Sport for a fair price and love the car. We did end up paying slightly more for the car than what we were quoted, however. We received emails after the sale to follow-up on our experience, and even though I communicated why I felt that the experience was not transparent and up-front, the issues were not resolved. More
Great Experience! I have dealt with this location for service in the past; this is my first purchase. Aaron Cook was my salesman. I met him several months ago during I have dealt with this location for service in the past; this is my first purchase. Aaron Cook was my salesman. I met him several months ago during a service call on a beater car. He introduced himself and gave me his card for any future purchases. I had no intention on making a third vehicle purchase but decided I needed something new, inexpensive and great on gas. I returned and Aaron and Dennis bent backwards with making my experience a great one. More
Excellent dealership. We are a repeat customer. This was our second purchase of a new vehicle in 18 months. Very enjoyable to work with. Love going there. Always time for you even if they are busy. This was our second purchase of a new vehicle in 18 months. Very enjoyable to work with. Love going there. Always time for you even if they are busy. Can't express enough how we feel. Will keep going back, they are so professional and friendly. Always feel comfortable there. More