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South Suburban Mitsubishi

Matteson, IL

4.1
1,090 Reviews

5343 Miller Cir Dr

Matteson, IL

60443

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Showing 1,090 reviews

June 10, 2016

Great first time Mitsubishi experience! Never having visited a Mitsubishi showroom before I was pleasantly surprised at the friendly, personal service I received. Everyone I came in contact More

by Lani2020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Herlihy, Joseph Quirk, Ed Degrange
Jun 14, 2016 -

South Suburban Mitsubishi responded

Lani2020, Thank you for submitting a review! We strive here at South Suburban Mitsubishi to make everyone's experience a helpful and great one! We appreciate your business and if there is anything we can do for you please don't hesitate to give us a call!

June 10, 2016

awesome experience! Went in to buy a little used car and left with a brand new one! Very excited to buy my first car from here and little Joe and Ed were great! Thanks so More

by Jndoole2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Kurkewich, Ed Degrange
Jun 14, 2016 -

South Suburban Mitsubishi responded

Jndoole2, Thank you for submitting a review! We are happy that we could make your first car purchase a great one! We appreciate your business and wish you many miles of smiles!

June 09, 2016

Lowest Vehicle Price & Superior Customer Service This is our second purchase from this dealership. South Suburban Mitsubishi is 4 hours away from my residence and it was worth taking the 9 hours tot More

by LolaWeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Aaron Cook, Ed Degrange
Jun 14, 2016 -

South Suburban Mitsubishi responded

LolaWeng, Thank you for taking the time to submit a review! We are so happy we were able to make you purchase experience a great one! It means a lot especially since you drove a long distance to come see us again! We appreciate your business and kind words! Please feel free to give us a call if anything is ever needed!

June 06, 2016

Very happy with the entire car buying expeience We already own a Mitsubishi that we have always been very satisfied with. Dealing with South Suburban was a great and pleasant experience. There was More

by mitsuowner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Boleaga
Jun 06, 2016 -

South Suburban Mitsubishi responded

mitsuowner1, Thank you for taking the time to submit a review! We couldn't be happier to hear about your positive experience at our dealership.Congratulations on your new Mitsubishi. We appreciate your business and wish you many miles of smiles!

June 04, 2016

Enjoyable experience I loved working with Orlando, very honest and straigh forward about this SUV and the company. Thank you for all help, this is a really great place to More

by Fyou6953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Boleaga, Kathi Binner
Jun 06, 2016 -

South Suburban Mitsubishi responded

Fyou6953, Thank you for taking the time to submit a review! We are glad that Orlando was able to help you find the right car! We appreciate your business and kind words!

May 26, 2016

Extremely shady dealership. Stay away! I had been talking to one of the persons at the dealership and they promised me that they will try to meet me as close to the Out-the-door price as th More

by 11123343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Boston, Tracey Henson
May 31, 2016 -

South Suburban Mitsubishi responded

11123343, Thank you for taking the time to submit a review. We looked into the situation and seeing the offer you made us, it was impossible to reach that number. The MSRP of the vehicle was $16,205 and you were offering $10,000 Out the door and broken down that would mean we would have to sell the vehicle at around $8,000 before taxes and fees. The vehicle itself is worth more than $8,000. We are a high volume dealer with the best prices in the mid-west, we have been the number one Mitsubishi dealership in the Mid-west for 7 years straight and we could not achieve this with bad business. We will take any reasonable offer and match/beat any price. We appreciate your time, let us know if there is anything we can do for you in the future.

May 31, 2016 -

11123343 responded

Your sales person gave me a guarantee over email that you guys will come close to an out the door price of 10K but I should have known that it was just a tactic for you guys to lure me in. I guess it's all my fault to trust dealerships like you. My message to everyone, stay away from this dealership

May 16, 2016

Great Customer Service. Great Deals Maggie was very knowledgeable and I appreciated her honesty. She made the process quick and simple. I love how the process has streamlined since my More

by tgreen6755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Gacek
May 20, 2016 -

South Suburban Mitsubishi responded

tgreen6755, Thank you for taking the time to submit a review! We are so glad that Maggie was able to assist you in making your purchase smooth and simple. We appreciate your business and wish you many miles of smiles!

May 09, 2016

Best car buying experience so far. Had a great experience... Very laid back friendly staff.. No high pressure sales tactics. In and left with new car in a couple of hours. More

by The bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Boleaga, Ed Degrange
May 10, 2016 -

South Suburban Mitsubishi responded

The bear, Thank you for taking the time to submit a review! We are so glad your experience was great! We appreciate your business and wish you many miles of smiles!

May 04, 2016

Great Transaction We had a great experience with Mimi when purchasing the Outlander Sport. The price was what we knew we were going to pay when we went in. More

by Robvn29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Boston, Mimi Nofal, Tracey Henson, Ed Degrange
May 10, 2016 -

South Suburban Mitsubishi responded

Robvn29, Thank you for taking the time to submit a review! We are so glad we were able to meet your needs! We appreciate your business!

April 18, 2016

Did NOT honor price when I traveled 90 miles I took the time to contact this dealer through email and by phone. Worked out a price with Kathi Binner. I forward all my info for financing and made More

by kmass
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joe Kurkewich, Kathi Binner
Apr 19, 2016 -

South Suburban Mitsubishi responded

kmass, Thank you for taking the time to submit a review. When you stopped into our dealership we did honor the price, but you were also wanting 0% financing which cannot be combined with the rebate and was explained to you thoroughly. This is not a practice but a default for all. We understand your frustration because it is very common to many car consumers. Also, Kathi is our internet sales manager and you were told that she is not a saleswoman but first contact to help you before coming in. We thank you for your honest review and if there is anything we can do for you please feel free to contact us.

Apr 19, 2016 -

kmass responded

It is obvious that your were not part of this deal. Kathi was informed of my financing needs. It was spelled out beforehand. I was not told that she was internet sales only. This is your way of saving face for the screw up your dealership made. You can not even admit that your dealership was 100% at fault. Again I went over everything over the phone to assure we were on the same page. I want everyone that reads the reviews to know how I was treated

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