South Suburban Mitsubishi
Matteson, IL
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Great Experience I had a great experience from the moment I walked in. I am VERY happy with my car (Eclipse Cross). Ron did a great job of putting together a deal that I had a great experience from the moment I walked in. I am VERY happy with my car (Eclipse Cross). Ron did a great job of putting together a deal that worked for me. More
Best Car Buying Experience Frank made it quick and easy to get into the car we were looking at. He was happy to answer all our questions and made sure we had everything we neede Frank made it quick and easy to get into the car we were looking at. He was happy to answer all our questions and made sure we had everything we needed. He even made sure I knew how to get into service for the life time oil changes. Thank you!! More
Fast and professional Lil Joe was excellent Iin handling my sale. I was quickly in and out within 3 hours, with the price I wanted and the car note I needed it to be! Lil Joe was excellent Iin handling my sale. I was quickly in and out within 3 hours, with the price I wanted and the car note I needed it to be! More
Best Experience Ever!! Everyone at South Suburban Mitsubishi was warm, friendly and professional. A special shout out to Frank Garcia and Dennis Boston who worked their spe Everyone at South Suburban Mitsubishi was warm, friendly and professional. A special shout out to Frank Garcia and Dennis Boston who worked their special magic in putting our family in a brand new 2019 Mitsubishi Outlander using the Vehicle Exchange Program which is an awesome opportunity to take advantage of....we were driving a 2014 Mitsubishi Outlander Sport at a very high APR rate....but through the Vehicle Exchange Program our APR was DRAMATICALLY reduced and as I stated earlier we are now driving and LOVING our 2019 Mitsubishi Outlander!!! Want a great deal? Go in and see Frank Garcia and Dennis Boston!-- Rozalle and Michele Eddings More
Don’t buy Used cars here. Buyer Beware! First red flag was that the car that we were interested wasn’t even at the dealership location. It was at a little “autoplex” of about 6-10 vehicles. First red flag was that the car that we were interested wasn’t even at the dealership location. It was at a little “autoplex” of about 6-10 vehicles. We weren’t put off by this, as it was an older car. Second red flag was that the car had to be jump started to even take for a test drive. It ran pretty well for its age, and we purchased it. Within our 40 minute drive home, the check engine light came on. We replaced the battery on our way home and had the codes read. FOUR diagnostic codes came up, for emissions issues and the ABS system. The very next day I called Tracey, our sales person. She basically told me “Too bad, so sad” and didn’t NOTHING to even attempt to make this right. “We make sure it runs and the brakes are good.” . Excuse me? How does 3 ABS codes mean the brakes are good? Her response was “Well the battery was dead. How are WE (a supposedly reputable dealership) supposed to know there are codes? So basically I purchased a $6000 paperweight from a deceitful lemon lot. After taking the van to our mechanic this morning, we are now looking at nearly $1,000 in repairs. On a car we bought TWO days ago. From a large dealership. It’s not even safe for our family to drive until the repairs are made. Sure, we could’ve been more suspicious and not purchased. Sadly we trusted an official dealership and our not-at-all trustworthy sales associate. I feel like we were knowingly deceived and taken advantage of. Worst car purchase of our lives. More
Great I’m very thankful for the brand new car the customer service was great,fast and excellent I’m so happy for my new car Thank you very much I’m very thankful for the brand new car the customer service was great,fast and excellent I’m so happy for my new car Thank you very much More
We won't buy cars anywhere else but South Suburban! This is our 5th car we have purchased at South Suburban Mitsubishi. We moved out of state to Texas 3 years ago and we still go back to buy our cars. This is our 5th car we have purchased at South Suburban Mitsubishi. We moved out of state to Texas 3 years ago and we still go back to buy our cars. The last 2 cars were for our kids and we do not trust anyone else to give us a sound, safe car for our teenage kids to drive. We won't buy cars anywhere else! More
An employee mistake, that a customer has to pay for. The service department was excellent. Keith was excellent I would definitely recommend the service department only! We purchased a 2006 impala for our The service department was excellent. Keith was excellent I would definitely recommend the service department only! We purchased a 2006 impala for our son. The porter washed it then backed it into a tow truck. We were given a rental car; which was brought back before we got the impala because we felt they were accommodating our son to drive. We felt why have the dealership continue to pay for the rental. We were told that we were getting new parts for the accident but we didn’t. Dan the manager didn’t offer us anything for the inconvenience. Dan could definitely use some peoples skills classes. I wouldn’t recommend him to anyone. Dennis was accommodating to us for the rental. More
Great customer service In and out and got a great deal!Very happy with my purchase And would recommend south suburban mitsubishi to anyone looking for a new or used car! In and out and got a great deal!Very happy with my purchase And would recommend south suburban mitsubishi to anyone looking for a new or used car! More
Helpful, quick, and easy! I came to South Suburban Mitsubishi with a specific car already in mind and Little Joe made the process so easy. He immediately helped me find what I I came to South Suburban Mitsubishi with a specific car already in mind and Little Joe made the process so easy. He immediately helped me find what I needed, we test drove the car, and he helped get everything in order so I could drive the car off the lot that day. The whole process took maybe 2 or 3 hours and all my questions and concerns were answered and addressed. I left feeling like I got a good deal on a reliable car, and the entire process was quick and easy. That’s all I could ask for. More