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South Suburban Mitsubishi
Matteson, IL
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Ron Lilly is fantastic! He has great service skills and took the time to answer all of our questions . 5 star service.. made my car buying experience truly enjoyable. took the time to answer all of our questions . 5 star service.. made my car buying experience truly enjoyable. More
Excellent customer service and transparency These gentlemen were excellent in the process as this is my FIRST Mitsubishi! I value my time and others; and these gentlemen did honor each request r These gentlemen were excellent in the process as this is my FIRST Mitsubishi! I value my time and others; and these gentlemen did honor each request respectfully. I had some issues but they were resolved and Dennis was very helpful, open and honest. I am pleased with the service, and my New 2019 Outlander SE! More
Happy I was for happy with the service and knowledge that Ron afforded in my purchase. He was very easy to work with and answered all of my questions. I was for happy with the service and knowledge that Ron afforded in my purchase. He was very easy to work with and answered all of my questions. More
From 5 stars to 0 stars. I purchased a new Outlander Sport two years ago through Internet Sales Rep. Tracey Henson and left a glowing review. As a repeat Mitsubishi customer, I purchased a new Outlander Sport two years ago through Internet Sales Rep. Tracey Henson and left a glowing review. As a repeat Mitsubishi customer, it was the third Mitsubishi I had purchased. I again recently contacted Tracey Henson to purchase my fourth Mitsubishi Outlander Sport. I wanted the same options as I had on my Outlander Sport two years earlier. I was informed that would not be a problem and she instructed me to drive the 2.5 hours to conclude the deal. When I looked at the inventory on-line, there was no such vehicle 2019 in stock. When I made follow-up inquiries both on the phone and email I was told she would look into it further and would call me back. I never received a call back after multiple attempts. I then left a voicemail message for Sales Manager Dennis Boston and received no response. Days later, I sent an email message to the Principal Jim Reveliotis relaying my experience with his dealership. Guess what happened??? No reply whatsoever! How can a dealership go from 5 stars to 0 stars in two years? Respect for the customer has to start from the leadership on down and it appears that there is some leadership failures going on here. More
Very Friendly and nice salesman, the service was quick and accurate, got approved in no time with a very reasonable note to pay within my budget. and accurate, got approved in no time with a very reasonable note to pay within my budget. More
Great dealership to buy a car from George was my salesman he was able to get me and mom done all in one trip he was very professional as well!! he was able to get me and mom done all in one trip he was very professional as well!! More
Orlando is the BEST!!!Great & Friendly Customer Service. Orlando is the BEST!!! Great & Friendly Customer Service. Even though I didn't get my dream SUV he made sure that all my needs was met in the Vehicle Orlando is the BEST!!! Great & Friendly Customer Service. Even though I didn't get my dream SUV he made sure that all my needs was met in the Vehicle I purchased. Orlando turn my frown into a smile at the end of the deal & for that I was pleased. More
I love this place .They have nice friendly staff. I have a good relationship with the Mitsubishi family and I will always shop with them a good relationship with the Mitsubishi family and I will always shop with them More