South Suburban Mitsubishi

From 5 stars to 0 stars. I purchased a new Outlander Sport two years ago through Internet Sales Rep. Tracey Henson and left a glowing review. As a repeat Mitsubishi customer, I purchased a new Outlander Sport two years ago through Internet Sales Rep. Tracey Henson and left a glowing review. As a repeat Mitsubishi customer, it was the third Mitsubishi I had purchased. I again recently contacted Tracey Henson to purchase my fourth Mitsubishi Outlander Sport. I wanted the same options as I had on my Outlander Sport two years earlier. I was informed that would not be a problem and she instructed me to drive the 2.5 hours to conclude the deal. When I looked at the inventory on-line, there was no such vehicle 2019 in stock. When I made follow-up inquiries both on the phone and email I was told she would look into it further and would call me back. I never received a call back after multiple attempts. I then left a voicemail message for Sales Manager Dennis Boston and received no response. Days later, I sent an email message to the Principal Jim Reveliotis relaying my experience with his dealership. Guess what happened??? No reply whatsoever! How can a dealership go from 5 stars to 0 stars in two years? Respect for the customer has to start from the leadership on down and it appears that there is some leadership failures going on here. More

Very Friendly and nice salesman, the service was quick and accurate, got approved in no time with a very reasonable note to pay within my budget. and accurate, got approved in no time with a very reasonable note to pay within my budget. More

My husband and I finally ended our vehicle search with the help of the salesman Gage. He was so easy and efficient to work with. the help of the salesman Gage. He was so easy and efficient to work with. More

Great dealership to buy a car from George was my salesman he was able to get me and mom done all in one trip he was very professional as well!! he was able to get me and mom done all in one trip he was very professional as well!! More

Excellent experience. George was a very good salesman and got us what we wanted. Thank you very much for our brand new 2020 Outlander Sport!!!!! got us what we wanted. Thank you very much for our brand new 2020 Outlander Sport!!!!! More

Orlando is the BEST!!!Great & Friendly Customer Service. Orlando is the BEST!!! Great & Friendly Customer Service. Even though I didn't get my dream SUV he made sure that all my needs was met in the Vehicle Orlando is the BEST!!! Great & Friendly Customer Service. Even though I didn't get my dream SUV he made sure that all my needs was met in the Vehicle I purchased. Orlando turn my frown into a smile at the end of the deal & for that I was pleased. More

I love this place .They have nice friendly staff. I have a good relationship with the Mitsubishi family and I will always shop with them a good relationship with the Mitsubishi family and I will always shop with them More

Great service I appreciate how the staff was willing to work with me and my budget. This will be a total of 6 years doing business with them. Thank you Dennis and I appreciate how the staff was willing to work with me and my budget. This will be a total of 6 years doing business with them. Thank you Dennis and Ron! Arnita D. More

Great Was very thankful for all of the great service in helping me get my car. Everyone was very patient with me. They gave me time to make sure it was what Was very thankful for all of the great service in helping me get my car. Everyone was very patient with me. They gave me time to make sure it was what I really wanted. Thanks again guys y'all were great. More

They were very knowledgeable on their vehicles and services. They also made sure I was comfortable with my purchase and were very patient with me. Thank you all. services. They also made sure I was comfortable with my purchase and were very patient with me. Thank you all. More