South Suburban Mitsubishi

Not a good sales team. From internet to sales. We were wanting to buy a new 2013 Outlander Sport ES about 2 weeks ago and was told we could make that deal from Kathi. So my wife set up a test drive for th wanting to buy a new 2013 Outlander Sport ES about 2 weeks ago and was told we could make that deal from Kathi. So my wife set up a test drive for the next morning and to purchase it. When she got there, she was told the vehicle was sold the night before. She talked to the sales manager there and he said there was no way they could of sold it to her for that price. So my wife looked at some others there, but they were out of her budget. So she spent 5 hours there for nothing. We had looked at the internet that morning and it showed they had several of the ES's to choose from but all they had on lot were LE's. So she pondered for a week and decided she would go with the LE since they had them on sale the same way they had the ES's. Again we contact them and work some figures and told again they could be there on our numbers. We gave them the stock numbers we wanted and was to set up another appointment to test drive. Called ahead this time to make sure they vehicle was on the lot. Kathi, again said let me get back to you. 2 hours go by and still no call. So I called her back and she said neither of the cars were available. Go figure. But she said we have a ES in that color. Only problem with that we gave her the stock numbers of the cars, which online shows they have about 16 LE's, and she new that we wanted an LE but tried to sell us a ES. Guess what she said when I asked her about any black in color. Yep, WE DON'T have anymore LE's. She checked trying to get us a 2014 for our price, for 3 hours, but couldn't do it. Said they could get a 2013 in for us but we were about $2000 to $2500 off from the price, even though we were told we would be able to purchase the car for that price.This is definately not the place to do business with. I don't know how they could be ranked #1 in sales. Still haven't received message or call from owner either. More

Bill was the best. He listened to my concerns and met our needs. Highly recommend this dealership and ask for Bill Bonner. Thanks much, Bill. needs. Highly recommend this dealership and ask for Bill Bonner. Thanks much, Bill. More

I bought a 2013 Mitsubishi Lancer Sportback which I very much like. I was shopping online and calling various dealers and I initially was going to go to another dealership I think in South Holland bu much like. I was shopping online and calling various dealers and I initially was going to go to another dealership I think in South Holland but received a follow up call from Esteban on my way so decided to stop at the dealership to see their selection of new cars. The moment I walked in there was Al ready to help me. Also there was even hot dogs, chips, and soft drink for customers. Esteban was delightful and also very attentive, as well. I called him after purchasing the vehicle for a copy of a form and he was fast and responsive. I gave them a 4 on price because I expected a better deal when all the financing was put in place but I did get the vehicle at a good price without lots of haggling. And, this is something I truly appreciate. I highly recommend this dealership for their customer car and service. I also suggest you visit them to review their selection. More

The sales process with Jeff was great. Since then it has been a NIGHTMARE!!!! I can't get my title. My temporary plate is expiring which means I will be unable to drive to work. Last week I was promised been a NIGHTMARE!!!! I can't get my title. My temporary plate is expiring which means I will be unable to drive to work. Last week I was promised it would be overnighted, it was not. No one will call me back. DO NOT GO TO THIS DEALER!!!!!!!! More

i heard about this dealer ship at cars.com. great experience, great price, friendly service. location is far but worth the drive. would recommend it to anyone. experience, great price, friendly service. location is far but worth the drive. would recommend it to anyone. More

Since purchasing my vehicle in 2011, I have had nothing but wonderful experiences with the staff at this dealership. From the moment I walked on the lot that first day, to every time I have needed anythin but wonderful experiences with the staff at this dealership. From the moment I walked on the lot that first day, to every time I have needed anything from them, they have been courteous, understanding, helpful and overall genuine people. When I first started going there, I did have a problem with one of their staff but they have since been let go because of repeated offenses. More

My experience at the car dealership was a great experience and very rewarding. I have been telling all of my family and friends about the great customer service I received and the diligent work th experience and very rewarding. I have been telling all of my family and friends about the great customer service I received and the diligent work that had been done regarding me purchasing a vehicle. Mr. Haywood went above and beyond to assist me in making the best deal for my family and I. I am truly grateful and thankful for the services I received while at your dealership. Thanks so much for the assistance. Sincerely, Holly Thrash More

i was looking for a lancer dealerships and found out about south suburban Mitsubishi. I spoke with Bill and experience with him was awesome. He was kind and didn't push just to get a sale. about south suburban Mitsubishi. I spoke with Bill and experience with him was awesome. He was kind and didn't push just to get a sale. More

Jeff was great to work with, and Dennis was extremely friendly and a pleasure to deal with during the financing process. Very personable, and they didn't play any of the typical "car salesman" tricks or friendly and a pleasure to deal with during the financing process. Very personable, and they didn't play any of the typical "car salesman" tricks or BS. I'd be happy to buy from them again! More

I was very hesitant to visit South Suburban Mitsubishi initially. Then after only a few minutes talking with Bill Bonner I knew this is where I would get a car from! He was so incredibly nice and worked v initially. Then after only a few minutes talking with Bill Bonner I knew this is where I would get a car from! He was so incredibly nice and worked very hard to make sure I walked out happy! I'm very happy with my purchase and the customer service received, I would recommend him to anyone I know! Thanks Bill!!!! More