South Suburban Mitsubishi

We made a written agreement to purchase our car via the internet. When we arrived, they pulled up the email, and say" Yeah, we can not sell this car for that price, we will make no money on it." While th internet. When we arrived, they pulled up the email, and say" Yeah, we can not sell this car for that price, we will make no money on it." While they were looking at the email! The person we dealt with on the phone and via email was conveniently not there. We were told she was the person who gets you in the door, she is NEVER there. We sat there for 5 hours trying to come to an agreement. They never budged. We had driven 3 hours to purchase the car. At the very end they agreed to give us life time oil changes for free ( we live 3 hours away, am I really going to drive 6 hours for an oil change? NEVER and they knew that). When we got home they had given us the wrong title. Wrong VIN number, wrong color. When we went to department of motor vehicles to get the plates, they had also given us the wrong information for that too. The person at the DMV said,"Have they ever sold a car before?" There was nothing that went right with this transaction. It was clearly, get them in the door at a low price and we will keep them here for a really long time and not honor our world. Never again will I go there. Emailed Mitsubishi and got a from apology. Wont be building any customre loyalty from this sale. More

Great car buying experience! I walked in just looking and left knowing I made a good decision. The shop also fixed the heat on my current car! I will diffidently return. and left knowing I made a good decision. The shop also fixed the heat on my current car! I will diffidently return. More

I was drawn in by the prices listed on the Internet. The sales staff were friendly and helpful. Once I choose a vehicle I was most intrested in, Rob the salesman that was helping me, did everything he co sales staff were friendly and helpful. Once I choose a vehicle I was most intrested in, Rob the salesman that was helping me, did everything he could to feel comfortable with the purchase of a new vehicle, never once playing the game of switching out vehicles. The general manager was awesome, he was friendly, honest and forthright about the vehicles on his lot. He was probably the best general manager I have ever met. More

The customer service was very friendly, they realy made me feel comfortable. They explained everything that I asked them about regarding my purchase. I did not feel hounded and that was a great feeling! me feel comfortable. They explained everything that I asked them about regarding my purchase. I did not feel hounded and that was a great feeling! More

Great Service! Staff was fully helpful and friendly. Also they provided with some helpful instructions on the vehicle in case I had questions. Will be recommending family and friends. they provided with some helpful instructions on the vehicle in case I had questions. Will be recommending family and friends. More

I had a great experience with South Suburban Mitsubishi. I started my research online and sent an online inquiry. Even though it was after the dealership closed, Eric Brown responded immediately and answer I started my research online and sent an online inquiry. Even though it was after the dealership closed, Eric Brown responded immediately and answered all of my questions regarding available options. His responses were so thorough that I was prepared with stock numbers I wanted to test drive when I got to the dealership. Once at the dealership, Sean helped my husband and I and showed us multiple vehicles without issue. The pricing is spelled out online, eliminating the need to haggle over the price of the car. I received a fair price for my trade in. Once the deal was finalized, we were able to get in and out with the finance manager in no time flat. I had questions after the sale and follow up was prompt. I highly recommend South Suburban Mitsubishi More

My experience was an unexpected, but welcomed surprise. I went to the dealer with the intention of just looking at what vehicles they had for sale and getting some payment options. I left with a brand new ca went to the dealer with the intention of just looking at what vehicles they had for sale and getting some payment options. I left with a brand new car that I could afford. All of the ratings I gave were not a "5 - Great" because a mistake was made with the paper work and it had to be done over. Another reason was because my first payment was almost due and I had not received anything from the finance company. I called them and they claimed that they didn't send me any paperwork because they didn't have my complete address. Overall, the experience was good and I will refer others to that dealership. More

Buying a car from South Suburban Mitsubishi was a great decision. South Suburban Mitsubishi also had the highest trade in value; believe me I went to a million different places. Eric Brown was my sales pe decision. South Suburban Mitsubishi also had the highest trade in value; believe me I went to a million different places. Eric Brown was my sales person and can now add him as my car guy. Thanks you Eric Brown the new car look great under the Christmas tree. More

HIGHLY recommend South Suburban Mitsubishi!! Not only was the staff very friendly, and helpful, but their no pressure sales approach makes shopping a breeze, Gone are the days of pushy salesman. LOVED my s the staff very friendly, and helpful, but their no pressure sales approach makes shopping a breeze, Gone are the days of pushy salesman. LOVED my shopping experience, and could not beat their pricing, More

Everyone we dealt with was very help and friendly. The customer service at this dealership is excellent! I would recommend this dealership to anyone. Great experience overall. customer service at this dealership is excellent! I would recommend this dealership to anyone. Great experience overall. More