South Suburban Mitsubishi
Matteson, IL
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When I called and told the young lady that answered the phone that I had just got discharged from my bankruptcy June 2024 and that I did not have a down payment but I was in need a car so I can get back-a phone that I had just got discharged from my bankruptcy June 2024 and that I did not have a down payment but I was in need a car so I can get back-and-forth to work. She stated to me that they have programs that help with your down payment.And they also have programs that worked with people who fire bankruptcy. I purchased a car from them back in 2018 with a bankruptcy on my credit and no money down. So when she told me that they will be able to get me a loan for a car, I believed them, but something in my spirit told me that I was being lied to. So I did not go for my initial appointment at 4 PM, around 6:00 PM a sales rep, Trey Lilly, called and asked me how come I didn't come and I told him how I was feeling. He then told me he would be able to get me a loan for a car with no money down and with my bankruptcy on my credit. So I did go and I again told him on the phone that I did not have any money down and a bankruptcy on my credit. So when I get there he runs my credit and I'm told by him he can't find me anything with no money down because of my bankruptcy, you will have to put $5000 down or get a coigner. So I told him that I told you about my bankruptcy, I told you I don't have a down payment and you told me that you would still be able to get me a car. I just don't like being lied to. I just don't like my time being wasted. So they're in the business of lying to people to come in. More
Went for an oil change and I was denied of it because your mechanic screwed up my oil drain plug and you guys are the only ones that did maintenance on my car since day one you can't even return many of your mechanic screwed up my oil drain plug and you guys are the only ones that did maintenance on my car since day one you can't even return many of my calls this need to be resolved More
The team is very accommodating to what I was looking for. I came back to trade up to a newer model. 2023 Outlander is AMAZING. Comfortable, fun to drive, and very sharp looking inside and out. Ron showed I came back to trade up to a newer model. 2023 Outlander is AMAZING. Comfortable, fun to drive, and very sharp looking inside and out. Ron showed me how everything worked and Dennis was able to work the financing out so that it was affordable for my family. Thank you to the team. More
Tyler was very helpful. A larger vehicle selection would’ve been awesome but Though the selection was limited Tyler was very helpful and walking is through the process. Over A larger vehicle selection would’ve been awesome but Though the selection was limited Tyler was very helpful and walking is through the process. Overall very friendly group and the paperwork process was seamless More
This was the best car buying experience that I have. The sales Rep. explained everything to me. He was very polite an honest. I will definitely buy another car from them if I can. South Suburban Mitsub The sales Rep. explained everything to me. He was very polite an honest. I will definitely buy another car from them if I can. South Suburban Mitsubishi is above the other dealers when it comes to buying experience and customer service. More
Great overall customer service and pricing. Ron Lilly helped me pick out my dream car, 2023 Eclipse Cross. Ron explained what all my options were price wise and which price would work for me w Ron Lilly helped me pick out my dream car, 2023 Eclipse Cross. Ron explained what all my options were price wise and which price would work for me which is what a customer needs. He made sure to explain what all the new features were. How to connect my radio, locate spare tire etc. I am very happy with my new car and will definitely recommend Ron & south suburban Mitsubishi. More